The North Face Customer Care on Twitter

Getting The North Face's Attention on Twitter by GetHuman

@thenorthface
Customer Twitter Account
  • Somebody from The North Face usually replies within 3 hours.
  • GetHuman site vistors rank this #5 out of 5 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling The North Face instead of messaging them on X (the website formerly called Twitter).

The North Face Twitter-based Customer Help - Stats

Twitter @ Handle@thenorthface
Best hours24 hours, 7 days
Right time to tweet them2:45pm
Expected reply tweet3
Issue turnaround time4
Rank (amongst all ways to contact)5
Legibility of messaging83%
Customer service rating83%
Customer votes781
Information last updatedSun Apr 14 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

The North Face Customer Service through Twitter

The North Face is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that The North Face will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM The North Face your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like The North Face that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that The North Face's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting The North Face

Of the 5 way(s) to get in touch with The North Face, customers like you claim that the best one is the 888-863-1968 option. From this page you can easily access all the possible contact information options for The North Face as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach The North Face? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact The North Face

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