TaxAct Customer Care on Twitter

Getting TaxAct's Attention on Twitter by GetHuman
Customer Twitter Account
  • Somebody from TaxAct usually replies within 9 hours.
  • GetHuman site vistors rank this #3 out of 3 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling TaxAct instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting TaxAct

I've been a TaxAct Customer for several years. I went thru the entire filing this year...
I ended up with the self-employed version of taxact. What I rteally needed is tax act...
Finished file on iPad fri nite .. logged in from laptop sat to print my tax copy ... ke...
*ndinput ...been charged twice to both irs and u ... logging on today says I haven’t fi...
I am trying to get my AGI from **** so I can e-file so I went to AM TAXes and selected...
I use tax act. Now I believe there are more than one tax **** in there. I tried to fi...
Bad internet .*Tried for * weeks had to go to local preparer *Neexld to make sure all...
I alteafy send the issue please call me at **********
My internet goes in and out .*As a result i had to go to a tax professtional to do my...
Hello my name is Luis Castaneda. I just recently filed my first taxes but it got reject...
I finished filling out the Federal return. Then proceeded to fill out State return. At...
Have tried * times to submit my Federal and Kansas Tax return but just runs and runs an...
Fw: TAXACT Customer Service***This message was sent with High importance.*Marsha Slucke...

TaxAct Twitter-based Customer Help - Stats

Twitter @ Handle
Best hoursMon-Fri 8am-5pm CST
Right time to tweet them10:15am
Expected reply tweet9
Issue turnaround time22
Rank (amongst all ways to contact)3
Legibility of messaging62%
Customer service rating67%
Customer votes2,920
Information last updatedWed Apr 17 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

TaxAct Customer Service through Twitter

TaxAct is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TaxAct will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM TaxAct your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TaxAct that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TaxAct's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting TaxAct

Of the 3 way(s) to get in touch with TaxAct, customers like you claim that the best one is the 319-373-3600 option. From this page you can easily access all the possible contact information options for TaxAct as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TaxAct? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact TaxAct

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