If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Squarespace provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Squarespace will reply our your email.
As a last, sometimes only, resort- Squarespace customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Squarespace?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Squarespace, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
This article describes how to protect images on your Squarespace site by disabling the right click function on images. Detailed instructions for the procedure are provided. Advice is also given on other things that can be done to reduce the chance of your images being stolen from your Squarespace site.
Yes, Squarespace is compatible with Google Analytics. You can easily integrate your Squarespace website with Google Analytics to track various metrics, analyze visitor behavior, and gain insights into your website's performance. Squarespace provides a seamless integration process through its built-in Google Analytics integration feature. Once you sign up for a Google Analytics account and obtain your tracking code, you can simply paste it into the Squarespace settings. This allows you to monitor website traffic, visitor demographics, popular pages, conversion rates, and more. With Squarespace's compatibility with Google Analytics, you can make data-driven decisions to optimize your website and enhance your online presence.
If you are using Squarespace to make and host a commercial site then you need to learn how to set tax rates for your customers' purchases. You can set tax rates by U.S. ZIP code, by Canadian province, and by country. Options for different ways taxes appear on your customers' invoices are available.
Click the link above to get answers to just about any Squarespace customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see Squarespace's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Squarespace agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Squarespace anyways and help you with your issue. Over the last 18 months, 4,308 customers like you have come in search of a phone number for Squarespace and helped us confirm they don't have one. Common reasons that people try to call Squarespace customer support department include Update Account Info, Account Access, Domain Purchase, Refund a Charge, Make a Payment and other customer service issues. Rather than trying to call Squarespace first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or chat or web. Unfortunately, right now Squarespace doesn't have any phone numbers. It's not always clear what is the best way to talk to Squarespace representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Squarespace Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Squarespace, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Squarespace customers like yourself.
GetHuman does not provide call center services or customer support operations for Squarespace. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Squarespace. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.