Snapchat Customer Care on Twitter

Getting Snapchat's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
34,658 customers have checked with GetHuman if Snapchat has a Twitter address for customers in the last 45 days.
Snapchat does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Snapchat

Snapchat deleted my account as it was logged into someone else’s phone terminated their...
I lose my pics showing like something wnt rong
a third party app is being used to see history of deleted snaps and messages how do i w...
A girl keeps telling people who have mental health to kill their self!!
I switched phones about a year ago and along with the phone, my number was changed also...
my account was deleted for no reason. and they banned my device i cant even create a ne...
I cannot remember my email for my Snapchat account, or my password so I can’t reset it...
Snapchat photos had been deleted without doing backup. So want them all back. And I wa...
Snap chat photos had been deleted without backup . So want them all back
I made a new Snapchat account on my boyfriends phone today but anytime I go to log into...
My Snapchat got permanently locked now it won’t let me make a new snap or let anyone el...
My snapchat account is locked it won't let me back into my account
Its say my details dont match but there are my details i need it back I want my picture...

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Snapchat Customer Service through Twitter

Snapchat is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Snapchat via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Snapchat, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Snapchat

Of the 1 way(s) to get in touch with Snapchat, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for Snapchat as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Snapchat? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Snapchat

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