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Sears Delivery Customer FAQ

Top Answers & How-to Guides

What is Sears Delivery's Phone Number?

The question we are asked most often is about how to talk to Sears Delivery customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Sears offer same-day delivery service?

Yes, Sears offers same-day delivery service for eligible products and locations. This service ensures that customers receive their...
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Contact Sears Delivery customer service

Delivery Schedule

When Can I Expect My Sears Delivery Order?

As a Sears customer, you want to know when your order will be delivered to your home or business. You can log into your Sears account...
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Can I request a specific delivery time for my Sears order?

Yes, customers can request a specific delivery time for their Sears order. During the checkout process, customers have the option to...
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Does Sears offer same-day delivery service?

Yes, Sears offers same-day delivery service for eligible products and locations. This service ensures that customers receive their...
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Tracking Orders

Can I track my Sears delivery order?

Yes, you can track your Sears delivery order. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Missed Delivery

What happens if I am not home to receive my Sears delivery?

If you are not home to receive your Sears delivery, our delivery team will make two attempts to deliver your package. On the first...
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Can someone else receive my Sears delivery on my behalf?

Yes, someone else can receive your Sears delivery on your behalf. We understand that you may not always be available to accept the...
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Rescheduling

Can I reschedule my Sears delivery?

Yes, customers have the flexibility to reschedule their Sears delivery. To ensure customer satisfaction, Sears provides easy options...
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Assembly and Installation

Will Sears assemble or install my purchased items?

Yes, Sears offers assembly and installation services for your purchased items. Our expert team of technicians is trained to efficiently...
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Returns and Exchanges

Can I return or exchange items delivered by Sears?

Yes, you can return or exchange items delivered by Sears. Sears has a flexible return policy to ensure customer satisfaction. If you...
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How long does it take for Sears to process a delivery refund?

Sears strives to process delivery refunds promptly, with most refunds being processed within 5-7 business days. However, please note...
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Delivery Fees

Is there a fee for Sears delivery?

Yes, there is a fee for Sears delivery. The delivery fee varies depending on the size and weight of the item being delivered, as well...
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Service Coverage

What areas do Sears delivery service cover?

Sears delivery service covers a wide range of areas to ensure our customers receive their products conveniently. We have an extensive...
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Help me with my Sears Delivery customer service issue

Ask any question you have about Sears Delivery customer service. We will do our best to get you answers right away.
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