If a customer is not home to receive their Sears delivery, the delivery team will typically follow a set procedure to ensure that the items are handled appropriately. In most cases, the delivery team may leave a note indicating that an attempt was made to deliver the items. They may also provide instructions for rescheduling the delivery at a convenient time. Some delivery personnel might leave the items in a designated safe location, but this largely depends on the specific policies of Sears Delivery and the type of items being delivered.
It is important for customers to communicate any special instructions regarding delivery when placing their order to avoid complications. Ultimately, the best course of action for any specific delivery situation can often be found by reviewing the information provided on the Sears website or checking the customer account for details on how to proceed if one is unable to be present during the delivery.