Pokemon GO Customer Care on Twitter

Getting Pokemon GO's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
422 customers have checked with GetHuman if Pokemon GO has a Twitter address for customers in the last 45 days.
Pokemon GO does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Pokemon GO

I cannot contact pokemon regarding an order. How do I contact them?
Getting "unable to authenticate" error when trying to log in
I keep getting kyogre this isnt the first time I have written you about this now out of...
Want to send pkemon to * yr. old grandaughter in Seattle. I live in FL She wants "Cog...
How to get into Pokemon club account
I am trying to set up an account on pokemon go for my daughter and and it is working. I...
This is the worst event I did with pokemon go! I paid **$ to do the Regis event , i d...
When Pokemon GO first came out I created my Pokemon GO account under the PTC account. A...
We have a bully in Pokemon go in Riverbank California united states he goes by the in...
Payment for pokemon go, please call me at **********
I have been trying to login to my Pok*mon trainer club account for over a month now but...
I play Pokemon go in a few days ago I made a $** purchase to buy some coins... And like...
Just realised a massive amount of Pok*mon have disappeared from my account, I’ve sudden...

Get help with my issue

Pokemon GO Customer Service through Twitter

Pokemon GO is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Pokemon GO via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Pokemon GO, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Pokemon GO

Of the 2 way(s) to get in touch with Pokemon GO, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Pokemon GO as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Pokemon GO? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Pokemon GO

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