Pittsburgh Post-Gazette Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Pittsburgh Post-Gazette?
Q:
Does Pittsburgh Post-Gazette offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Pittsburgh Post-Gazette below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Pittsburgh Post-Gazette phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0
Below are some clips we've found from Pittsburgh Post-Gazette's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the Pittsburgh Post Gazette customer service center.
Please be aware that the Post Gazette only publishes print edition on Thursdays and Sundays.
Customer can still access the electronic edition of the paper at p g e dot post dash cassette dot com or visit post dash cassette dot com for all of your news."
Excerpt from a call with Pittsburgh Post-Gazette
Friday, February 23, 2024 4:01 PM
The first phone menu
"Welcome to the Pittsburgh Post Gazette customer service center.
Please be aware that the Post Gazette only publishes print edition on Thursdays and Sundays.
Customer can still access the electronic edition of the paper at p g e dot post dash cassette dot com or visit post dash cassette dot com for all of your news.
If that's not why you're calling, which of these can I help you with?
A new subscription, a delivery problem, your online subscription, your account, a vacation hold, or if you need another department, just say transfer.
I am not sure what I can help you with. Here are the choices again.
For a new subscription, press one.
For a delivery problem, press two."
Excerpt from a call with Pittsburgh Post-Gazette
Friday, February 23, 2024 4:01 PM
What are the hours and when should I call?
Pittsburgh Post-Gazette operates the call center for this 800-228-6397 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 515 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Pittsburgh Post-Gazette call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pittsburgh Post-Gazette phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pittsburgh Post-Gazette staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pittsburgh Post-Gazette is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 515 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call Pittsburgh Post-Gazette
In summation, the best day to call Pittsburgh Post-Gazette is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Pittsburgh Post-Gazette number, but it is also the day with the shortest hold times.
Why Customers Call Pittsburgh Post-Gazette
If you have time to do a bit of reading before you call Pittsburgh Post-Gazette, we recommend you read over some of our problem-specific articles.
What is the delivery schedule for the Pittsburgh Post-Gazette?
The Pittsburgh Post-Gazette offers daily home delivery to its subscribers throughout the week. Delivery is scheduled for seven days a week, including weekends and holidays. The newspaper strives to reach its readers early in the morning, aiming for delivery by 6:30 am on weekdays and 8:00 am on weekends and holidays. However, it is important to note that exact delivery times may vary depending on factors like location and weather conditions. The Post-Gazette aims to provide reliable and timely delivery service to ensure its subscribers receive their newspaper promptly each day. Subscribers can also access digital editions of the newspaper online for added convenience and flexibility.
How Do I Report a Missing Delivery to Pittsburgh Post-Gazette?
If you're a subscriber to the Pittsburgh Post-Gazette, please know that you have solutions in case you're missing deliveries. You can always reach out to customer service and report the problem and request a replacement paper delivered. You can use the automated system anytime or reach out to a live representative during business hours.
How can I change my delivery address?
To change your delivery address, you can simply contact our customer service team either by phone or email. They will be able to assist you in updating your information and ensure that your newspaper is delivered to the correct address. Please have your account details ready when reaching out to make the process as smooth as possible. Thank you for choosing the Pittsburgh Post-Gazette for your news delivery needs.
Top Pittsburgh Post-Gazette customer service problems
Click the link above to get answers to just about any Pittsburgh Post-Gazette customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pittsburgh Post-Gazette, and their purpose. Are any of these similar to the reason you are trying to call?
Informing about deceased neighbor: "Just wanted you guys to be aware that he has passed, and he has absolutely no next of kin."- From a call lasting 8m 21s , Feb 28, 2024 2:41 PM
Assistance with app login: "I had to redownload the app because the app wasn't updating or opening."- From a call lasting 7m 58s , Feb 23, 2024 4:01 PM
Conclusion and closing notes
This is Pittsburgh Post-Gazette's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pittsburgh Post-Gazette agent. This phone number is Pittsburgh Post-Gazette's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-228-6397 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Pittsburgh Post-Gazette first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pittsburgh Post-Gazette has 1 phone number. It's not always clear what is the best way to talk to Pittsburgh Post-Gazette representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pittsburgh Post-Gazette. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pittsburgh Post-Gazette. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.