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ModCloth.com Customer FAQ

Top Answers & How-to Guides

What is ModCloth.com's Phone Number?

The question we are asked most often is about how to talk to ModCloth.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on ModCloth.com, simply click on the "Sign Up" button located at the top of the webpage. You will be prompted...

How do I request a refund?

To request a refund from ModCloth, you can start by contacting their customer service team either through email, phone or chat. Provide...
Ask any question you have about ModCloth.com customer service, get an answer now.
Contact ModCloth.com customer service

Account Management

How do I create an account?

To create an account on ModCloth.com, simply click on the "Sign Up" button located at the top of the webpage. You will be prompted...
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How do I request a refund?

To request a refund from ModCloth, you can start by contacting their customer service team either through email, phone or chat. Provide...
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How can I check the status of my order?

To check the status of your order, you can log into your account on our website and view your order history. Once logged in, you will...
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Can I cancel or modify my order?

Yes, you can cancel or modify your order on ModCloth.com, but you need to act quickly. ModCloth aims to process and ship orders as...
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Shipping and Tracking

What are ModCloth's shipping options?

ModCloth offers various shipping options to meet your needs. Standard Shipping is our most popular option, delivering your order within...
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Can I track my order?

Yes, you can track your order with ModCloth. Once your order has been shipped, you will receive a confirmation email containing your...
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Do you offer international shipping?

Yes, ModCloth offers international shipping to select countries. Customers outside of the United States can enjoy shopping from ModCloth's...
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Return Policies

What is your return policy?

ModCloth has a flexible return policy to ensure customer satisfaction. If you are not completely happy with your purchase, we accept...
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Promotions and Discounts

Are there any discounts or promotions available?

Yes, ModCloth offers various discounts and promotions to enhance your shopping experience. We frequently run seasonal sales and clearance...
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Payment Methods

What payment methods do you accept?

At ModCloth, we accept a variety of payment methods to ensure a seamless shopping experience. You can easily make purchases using major...
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Sizing Information

Do you have a size guide?

Yes, ModCloth provides a comprehensive size guide to help you find the perfect fit. Our size guide can be found on our website under...
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Help me with my ModCloth.com customer service issue

Ask any question you have about ModCloth.com customer service. We will do our best to get you answers right away.
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