How do I request a refund?

Asked a year ago
To request a refund from ModCloth, you can start by contacting their customer service team either through email, phone or chat. Provide your order number, details of the item you are returning, and the reason for the refund request. After verifying your information, they will guide you through the return process and provide further instructions on how to ship back the item. Once the returned item is received and processed, a refund will be issued to your original form of payment. Please note that shipping fees may not be refunded, and the timeframe for receiving the refund may vary depending on your location and the payment method used.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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