Can I cancel or modify my order?

Asked a year ago
Yes, you can cancel or modify your order on ModCloth.com, but you need to act quickly. ModCloth aims to process and ship orders as efficiently as possible. So, if you want to make any changes or cancel your order, you must contact their customer service team within 30 minutes of placing your order. You can reach out to them via phone or live chat for immediate assistance. However, if 30 minutes have passed, it is likely that your order has already been processed and cannot be modified or cancelled. In such cases, you may need to initiate a return or exchange process once you receive the items. ModCloth's customer service is committed to providing support and will guide you through the necessary steps to make any changes or resolve any issues with your order.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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