MetLife - Bank Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at MetLife - Bank?
Q:
Does MetLife - Bank offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for MetLife - Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this MetLife - Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-4 or # for extension.
What are the hours and when should I call?
MetLife - Bank operates the call center for this 866-226-5638 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the MetLife - Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MetLife - Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MetLife - Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MetLife - Bank is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call MetLife - Bank
In summation, the best day to call MetLife - Bank is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this MetLife - Bank number, but it is also the day with the shortest hold times.
Why Customers Call MetLife - Bank
If you have time to do a bit of reading before you call MetLife - Bank, we recommend you read over some of our problem-specific articles.
What is MetLife Bank?
MetLife Bank is a subsidiary of MetLife, a global insurance and financial services company. It is a federally chartered savings bank that provides a range of banking products and services to its customers. As an established institution, MetLife Bank offers traditional banking products such as mortgage loans, home equity loans, and savings accounts. Additionally, it provides online banking and mobile banking services, allowing customers to manage their accounts conveniently. With a strong focus on customer satisfaction, MetLife Bank is committed to providing competitive rates, personalized services, and easy access to funds 24/7. By leveraging the expertise and resources of MetLife, the bank ensures financial stability while offering comprehensive banking solutions to individuals and families.
What are the requirements for opening a bank account with MetLife Bank?
To open a bank account with MetLife Bank, certain requirements must be met. First, individuals must be at least 18 years old and have a valid Social Security number or Tax ID. Additionally, customers need to provide a government-issued identification document, such as a driver's license or passport. Proof of current address in the form of a utility bill or lease agreement is also necessary. To complete the account setup, applicants must submit an initial deposit, which may vary depending on the type of account being opened. MetLife Bank may also conduct a credit check as part of the application process. All the required documents and funds can be submitted online or at a local MetLife Bank branch.
Can I access my MetLife Bank account online?
Yes, customers can access their MetLife Bank accounts online. MetLife Bank offers a convenient and secure online banking platform that allows account holders to manage their finances from anywhere at any time. Through this online portal, customers can check their account balances, view transaction history, transfer funds between accounts, pay bills, and set up automatic payments. Additionally, customers can enroll in e-statements to receive electronic copies of their account statements. MetLife Bank ensures the protection of customer information through robust security measures, including encryption technology and multi-factor authentication. With online access, customers have greater control and flexibility over their banking activities, making it easier to stay on top of their financial well-being.
Top MetLife - Bank customer service problems
Click the link above to get answers to just about any MetLife - Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is MetLife - Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MetLife - Bank agent. This phone number is MetLife - Bank's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-226-5638 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call MetLife - Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, MetLife - Bank has 1 phone number. It's not always clear what is the best way to talk to MetLife - Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MetLife - Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MetLife - Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.