MailChimp Customer Care on Twitter

Getting MailChimp's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
2,118 customers have checked with GetHuman if MailChimp has a Twitter address for customers in the last 45 days.
MailChimp does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting MailChimp

Hello,*Account name: BeachCityRealty*We have an account and use it for Real estate purp...
The reason for this report is that I am confused and deeply concerned that my personal...
Since the fall of **** I have been updating our membership file using an Excel file exp...
I imported all my personal contacts from gmail and then sent an invitation to those con...
Good evening, *We need some information regarding your platform as we are evaluating th...
Hi :) *I am setting up my non-profit mail chimp account and I'm having an issue with pr...
Hi. We have set up an automation campaign for our new customers to receive a series of...
Hi. My name is Georgi and I am not a member of Mailchimp but I have used it a long time...
I see that your image editing application is currently being improved upon. However, I...
We have been having LOTS of problems with MailChimp -- from font and formatting issues...
We aren't able to re-size the photos in our latest newsletter. There appears to be a sy...
Hello I have a free account and yesterday i sent a newsletter that i created by copying...
I have hired a marketing and email freelancer to help me create a web landing page for...

Get help with my issue

MailChimp Customer Service through Twitter

MailChimp is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Email with MailChimp.

Customer Support through Twitter in General

While we don't know of a Twitter username for MailChimp, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting MailChimp

Of the 2 way(s) to get in touch with MailChimp, customers like you claim that the best one is the customersupport@mailchimp.com option. From this page you can easily access all the possible contact information options for MailChimp as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach MailChimp? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact MailChimp

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