MailChimp Customer Care on Twitter

Getting MailChimp's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Technical supportTweet re: Account AccessTweet re: Password ResetTweet re: Recover AccountTweet re: Refund a ChargeAbout a different issue
2,111 customers have checked with GetHuman if MailChimp has a Twitter address for customers in the last 45 days.
MailChimp does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting MailChimp

trying to downgrade plan
We have a legacy free plan with MailChimp, with * audiences on our mailing account. Whi...
This is Nate at Moto United Bellflower and do not need mailchimp anymore. Please let me...
Hi, I have problems with my campaigns in mailchimp Im trying to sent it to my own email...
when sending an email blast, which 'sent from' is best: gmail or a domain name ?**And w...
We have an account with you for $**.** a month. We are a non-profit (Military Families...
I am located in Canada. I am using mailchimp for a personal blog. Whenever someone subs...
I need to find out about how to send sms... need to do ASAP I already have an account...
Urgently need access to mailchimp account. All payments are being declined.
I need to upgrade my account.
I have been using the Mailchip free service for several years. I am now getting a mess...
I cannot log in to my account. I cannot access my email to get the link to reset. My em...
I have been using the "free" plan for several years. I have less than **** people on m...
Get help with my issue

MailChimp Customer Service through Twitter

MailChimp is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Email with MailChimp.

Customer Support through Twitter in General

While we don't know of a Twitter username for MailChimp, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting MailChimp

Of the 2 way(s) to get in touch with MailChimp, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for MailChimp as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach MailChimp? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact MailChimp

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