MailChimp Customer Care on Twitter

Getting MailChimp's Attention on Twitter by GetHuman

@Mailchimp
Customer Twitter Account
  • Somebody from MailChimp usually replies within 8 hours.
  • GetHuman site vistors rank this #2 out of 2 ways to reach them.
It's not easy to talk to a person at MailChimp. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting MailChimp

Lakewood Community Services Center recently launched a campaign Winter ****. We had...
I work in an office at a university and we primarily use Mail Chimp to send out our new...
Our Calvary Chapel Worship Center account USER: ccwcnpr password: Awakening****@, email...
I received the following email from mialchimps.serivcecloth.com. I am wondering if it...
I had *FA set up on my account (sohailsomani) but recently reset my phone. I never reca...
Hello,*I was importing contacts by hand. Which means that on the same line, I put the e...
I have a **** email list from another server I want to import. My list does not have ta...
I am new to CRM's. My company is using CaseWorthy for our case management and metrics m...
how do I reactivate my account? here are the details from last year:** ***Your order h...
For some reason I can't integrate with facebook this month. I get this message:*We’re n...
We just started up yesterday an account called Doc's NYC Lacrosse. The cost was $** pe...
We use Networkforgood.com (NFG) for fundraising*donor management. I have a list of...
Mailchimp is preventing me from sending. The hold is due to a privacy violation, howev...

MailChimp Twitter-based Customer Help - Stats

Twitter @ Handle@Mailchimp
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet8
Issue turnaround time19
Rank (amongst all ways to contact)2
Legibility of messaging63%
Customer service rating82%
Customer votes7,274
Information last updatedFri Apr 12 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

MailChimp Customer Service through Twitter

MailChimp is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that MailChimp will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM MailChimp your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like MailChimp that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that MailChimp's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting MailChimp

Of the 2 way(s) to get in touch with MailChimp, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for MailChimp as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach MailChimp? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact MailChimp

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