Magnets.com Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Magnets.com?
A:Calling this Magnets.com number should go right to a real human being. You can also use our free service that can talk to Magnets.com for you and report back. Q:
Does Magnets.com offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Magnets.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Magnets.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Magnets.com number should go right to a real human being
In fact, much of this information on this page is superfluous because this Magnets.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Magnets.com operates the call center for this 866-229-8237 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Magnets.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Magnets.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Magnets.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Magnets.com is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call Magnets.com
In summation, the best day to call Magnets.com is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Magnets.com number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Magnets.com
If you have time to do a bit of reading before you call Magnets.com, we recommend you read over some of our problem-specific articles.
How strong are the magnets available on Magnets.com?
The magnets available on Magnets.com are extremely strong and effective. We offer a wide range of magnet strengths to cater to various needs and requirements. Our magnets are manufactured using high-quality materials and cutting-edge technology, ensuring exceptional performance and longevity. From small refrigerator magnets to powerful industrial magnets, we have options suitable for every purpose. Our magnets are designed to securely hold documents, photos, and other lightweight items, as well as support heavier applications like machinery and equipment. Whether you need magnets for crafts, marketing materials, or industrial purposes, Magnets.com has you covered. Trust in the strength and reliability of our magnets to meet and exceed your expectations.
What are the available shapes and sizes of magnets on Magnets.com?
At Magnets.com, we offer a wide range of shapes and sizes for our magnets. Our selection includes popular options such as rectangular, square, round, and oval magnets, giving you plenty of choices to suit your needs. We understand that different projects require different sizes, so we offer magnets in an array of dimensions to cater to various preferences. From small magnets perfect for crafting and promotional giveaways to larger ones suitable for advertising and signage purposes, we have you covered. Additionally, we offer custom shapes and sizes, allowing you to create magnets that truly stand out. You can find detailed information about specific dimensions and customization options on our website or by contacting our friendly customer service team.
What is the return policy for magnets purchased on Magnets.com?
The return policy for magnets purchased on Magnets.com is straightforward and customer-friendly. We understand that occasionally an item may not meet your expectations or may arrive damaged. In such cases, we offer a hassle-free return process. If you are unsatisfied with your magnet purchase, you can request a return within 30 days of the delivery date. To initiate the return, simply contact our customer service team, and they will guide you through the process. Please note that returned magnets must be in their original condition and packaging. Once we receive the returned items, we will issue a full refund to your original payment method. At Magnets.com, we strive to ensure complete customer satisfaction and aim to make the return experience as seamless as possible.
Top Magnets.com customer service problems
Click the link above to get answers to just about any Magnets.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Magnets.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Magnets.com agent. This phone number is Magnets.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-229-8237 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Magnets.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Magnets.com has 1 phone number. It's not always clear what is the best way to talk to Magnets.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Magnets.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Magnets.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.