Customer Care on Twitter

Getting's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~9:30am
#3 of 3 contacts
571 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting

I am stuck on the calendar and won't let continue to play.
My candy crush jelly won't let me us the game in the bottom right corner. It says I don...
Purchased a new tablet and need to transfer game from old tablet
i win * thousand dollar on king solitary games and * thousand on same game how do i get...
Candy crush saga I’ve been playing it for around ** years I was up to level **** when t...
I switched phones and went to save my progress,the only thing it saved was my playing l...
My son purchased the call of duty battle pass I was charged **.** dollars . I want king...
My son purchased the battle pass for Call of Duty. It said it was denied but to took...
My Son brought a battle pass for Call of duty. My card was charged * more times . I wan...
At first everything was fine. I was playing the game buying things and saving up on my...
My levels are cleared automatically
My issue is you got to take your money out of my mother's account now you guys got a ca...
Was notified that I received * boosts as a reward. One of the boosts was a UFO.... di...

Get help with my issue Twitter-based Customer Help - Stats

Twitter @ Handle@King_Games
Call-back availableNO
Best hoursMon-Fri 9am-5pm EST
Right time to tweet them9:30am
Expected reply tweet2
Issue turnaround time7
Rank (amongst all ways to contact)3
Legibility of messaging82%
Customer service rating80%
Customer votes571
Information last updatedMon Oct 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time) Customer Service through Twitter is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting

Of the 3 way(s) to get in touch with, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact

More Companies on Twitter

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