1. All Companies › 
  2. Ice.com Customer Service › 
  3. FAQ
Updated

Ice.com Customer FAQ

Top Answers & How-to Guides

What is Ice.com's Phone Number?

The question we are asked most often is about how to talk to Ice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts for bulk orders?

Yes, Ice.com offers discounts for bulk orders. We value our customers who purchase in larger quantities and have special pricing options...
Ask any question you have about Ice.com customer service, get an answer now.
Contact Ice.com customer service

Order Tracking

How do I track my order?

To track your order, simply log into your Ice.com account and navigate to the "Order Status" section. There, you will be able to view...
Read more

Promo Codes

How do I apply a promo code?

To apply a promo code on Ice.com, simply proceed to the checkout page and locate the designated field for entering promo codes. Enter...
Read more

Returns

What is your return policy?

Our return policy at Ice.com is simple and customer-friendly. We offer a 30-day hassle-free return period, starting from the date of...
Read more

Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order at Ice.com within a specified time frame. If you wish to cancel or make changes to an order,...
Read more

Shipping Time

How long does shipping take?

At Ice.com, we strive to deliver your order as swiftly as possible. Our shipping times typically range between 3 to 7 business days,...
Read more

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Ice.com, we believe that everyone should have access to our high-quality jewelry and accessories,...
Read more

Payment Methods

What payment methods do you accept?

At Ice.com, we offer various convenient payment methods to provide a seamless shopping experience. We accept all major credit cards,...
Read more

Personalization

Can I engrave or personalize my item?

Yes, you can personalize your item with engraving at Ice.com. We offer a variety of jewelry pieces that can be customized to make them...
Read more

Warranty

What is your warranty policy?

At Ice.com, we take pride in the quality and longevity of our products. To guarantee your satisfaction, we offer a generous warranty...
Read more

Gift Wrapping

Do you offer gift wrapping?

Yes, we offer gift wrapping services for purchases made on our website. You can easily add gift wrapping to your order during the checkout...
Read more

Bulk Order Discounts

Are there any discounts for bulk orders?

Yes, Ice.com offers discounts for bulk orders. We value our customers who purchase in larger quantities and have special pricing options...
Read more

Help me with my Ice.com customer service issue

Ask any question you have about Ice.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated