Can I cancel or change my order?

Yes, you can cancel or change your order at Ice.com within a specified time frame. If you wish to cancel or make changes to an order, please contact our customer service as soon as possible. We strive to process orders in a timely manner, so it is crucial to reach out to us promptly. Our customer service team will assist you with canceling or modifying your order based on its current status. However, please note that once an order has been shipped, we may be unable to make any changes. Therefore, it is vital to contact us at your earliest convenience. Our customer service representatives will do their best to accommodate your request and ensure your shopping experience is smooth and satisfactory.