What is your warranty policy?

At Ice.com, we take pride in the quality and longevity of our products. To guarantee your satisfaction, we offer a generous warranty policy. All our jewelry pieces are covered by a one-year manufacturer's warranty from the date of purchase. This warranty covers any defects in materials or workmanship. If you encounter any issues during this period, simply contact our customer service team, and we will gladly assist you. Please note that this warranty does not cover normal wear and tear, accidental damage, or any modifications made to the jewelry. We encourage customers to properly care for their items and avoid exposing them to harsh chemicals or extreme conditions.