HMRC Customer Care on Twitter

Getting HMRC's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
4,985 customers have checked with GetHuman if HMRC has a Twitter address for customers in the last 45 days.
HMRC does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting HMRC

Child benefit still not paid
Can't login with Gateway id **** **** **** used for ** years.*Trying to reset password...
I never got the tax return letter you sent me, my mail gets compromised often it has be...
I've used Gateway id **** **** **** (and reset password several times).*In January...
Used Gateway id ************ for ** years. Had some trouble resetting password (HAVE R...
Wrong product delivered Kiya hua hai. I wanted to get my money back right now please.
I’ve had a phone message saying I am being investigated for tax fraud and a warrant has...
My company pension only gets tax relief at **% but I am a higher rate tax payer. Is th...
I can’t get into my account as not enough to validate
OK so this afternoon Thursday ******* at **.** pm I received an automated phone call s...
all paid work I have done in current tax year was from home*I have also just started an...
Hello*I'd like to enquire about the possibility of sending a small parcel from Czech Re...
We are dealing with the administration of the late Mr John David Bocking's estate IHT...

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HMRC Customer Service through Twitter

HMRC is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call HMRC.

Customer Support through Twitter in General

While we don't know of a Twitter username for HMRC, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting HMRC

Of the 5 way(s) to get in touch with HMRC, customers like you claim that the best one is the +44 135 535 9022 option. From this page you can easily access all the possible contact information options for HMRC as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HMRC? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact HMRC

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