HMRC Customer Care on Twitter

Getting HMRC's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 9 hours
Best time to tweet: ~1:15pm
#6 of 6 contacts
6,486 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting HMRC

How do I find my date of registration for vat so I can get on HMRC Gateway
I have paid my tax in full and on time but have received a penalty, which I want cancel...
Hello I need to speak to a human advisor at HMRC regarding NI contributions. I checked...
Hello I need to get a human response regarding my NI contributions. I have checked the...
To whom it may concern,**I hope this finds you well.**I have been sent a penalty for no...
I have received a letter telling me that I have an overdue amount of tax to pay...
Lost company VAT number which was only recently registered
I have previously contacted you three times by phone and twice by letter. I am aware yo...
My wife and have been very ill and my Vat has not been claimed since ******** . I am a...
Dear madam or sir,**i have done some crypto trading with this company called "Fox News...
On March ** I’ll need a ride from **** SW. **th Ave., Fort Lauderdale, FL to the Port L...
ive had unpaid bik in the tax year **-** **-** which has lowered my tax code to aid re...
I’m looking at retire and return options in the NHS. A colleague who has done the same...

Get help with my issue

HMRC Twitter-based Customer Help - Stats

Twitter @ Handle@HMRCcustomers
Call-back availableNO
Best hoursMon-Sat 8am-8pm, Sun 9am-5pm EST
Right time to tweet them1:15pm
Expected reply tweet9
Issue turnaround time14
Rank (amongst all ways to contact)6
Legibility of messaging74%
Customer service rating57%
Customer votes6,486
Information last updatedWed Sep 27 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

HMRC Customer Service through Twitter

HMRC is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that HMRC will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM HMRC your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like HMRC that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that HMRC's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting HMRC

Of the 6 way(s) to get in touch with HMRC, customers like you claim that the best one is the +44 1355 359022 option. From this page you can easily access all the possible contact information options for HMRC as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HMRC? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact HMRC

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