GoToMeeting Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access GoToMeeting customer support.

GoToMeeting's Best Contact Information

Q:

How do I contact GoToMeeting customer service?

A:GoToMeeting does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact GoToMeeting starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does GoToMeeting offer 24 hour customer service?

A:Not by phone. But you can contact GoToMeeting 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact GoToMeeting Customer Service

There are other ways to contact GoToMeeting customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.goto.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- GoToMeeting customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with GoToMeeting?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with GoToMeeting, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is GoToMeeting compatible with Mac computers?

Yes, GoToMeeting is fully compatible with Mac computers. Whether you own a MacBook, iMac, or Mac Mini, you can effortlessly join or host online meetings using GoToMeeting's dedicated Mac app. Our app is specifically designed and optimized to provide a seamless experience on macOS, ensuring excellent performance and reliability. With GoToMeeting, Mac users can enjoy all the features and benefits of our platform, including high-quality video conferencing, screen sharing, and collaboration tools. Whether you're connecting with colleagues, clients, or friends, you can count on GoToMeeting to deliver a smooth and efficient online meeting experience on your Mac.

How Do I Use GoToMeeting?

You can use a wide variety of tools on the GoToMeeting web-based application. Many of the features are relatively easy to use while others take some doing. You can do a multitude of things on the app including switching your audio and camera, chatting with others, select meeting organizers and even share your screen. Contact customer care for any issues.

How Do I Download GoToMeeting?

GoToMeeting is an internet-based service that allows you to hold one on one video calls, conference video calls as well as stream videos. You have to download the app to use it. The process is different for Windows run desktop computers and Macintosh computers. You can also download the app to your mobile device through the appropriate play store.

Top GoToMeeting customer problems and solutions

Click the link above to get answers to just about any GoToMeeting customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my GoToMeeting issue

Conclusion and closing notes

You came here to see GoToMeeting's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a GoToMeeting agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact GoToMeeting anyways and help you with your issue. Over the last 18 months, NaN customers like you have come in search of a phone number for GoToMeeting and helped us confirm they don't have one. Common reasons that people try to call GoToMeeting customer support department include and other customer service issues. Rather than trying to call GoToMeeting first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now GoToMeeting doesn't have any phone numbers. It's not always clear what is the best way to talk to GoToMeeting representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If GoToMeeting Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for GoToMeeting, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from GoToMeeting customers like yourself.

GetHuman does not provide call center services or customer support operations for GoToMeeting. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GoToMeeting. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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