Go-optic.com Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Go-optic.com?
Q:
Does Go-optic.com offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Go-optic.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Go-optic.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Leave a message for a call back
What are the hours and when should I call?
Go-optic.com operates the call center for this 877-634-2020 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Go-optic.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Go-optic.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Go-optic.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Go-optic.com is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call Go-optic.com
In summation, the best day to call Go-optic.com is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Go-optic.com staffs the call center well on Thursday.
Why Customers Call Go-optic.com
If you have time to do a bit of reading before you call Go-optic.com, we recommend you read over some of our problem-specific articles.
What is Go-optic.com?
Go-optic.com is an online retailer specializing in eyewear products and accessories. It offers a wide range of prescription glasses, sunglasses, reading glasses, contact lenses, and sports goggles from various popular brands. Harnessing the convenience of e-commerce, Go-optic.com allows customers to browse and purchase eyewear from the comfort of their own homes. The website provides detailed product descriptions, images, and customer reviews to assist shoppers in making informed choices. Go-optic.com also offers virtual try-on tools and a comprehensive lens guide to facilitate the selection process. With a strong focus on customer satisfaction, the company provides excellent customer service, including a team of opticians available to answer questions and help with the ordering process. Go-optic.com is dedicated to delivering high-quality eyewear products and ensuring a seamless online shopping experience.
Top Go-optic.com customer service problems
Click the link above to get answers to just about any Go-optic.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Go-optic.com, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering glasses assistance: "I am looking at some glasses and frames, and then I would obviously like to put some single vision lenses into the frames."- From a call lasting 5m 38s , Jun 26, 2024 7:55 PM
More Go-optic.com Customer Service Contacts
There are of course other ways to contact Go-optic.com customer service besides the phone. Below we list the best ones, by medium.
Go-optic.com Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Go-optic.com provides this option.
Conclusion and closing notes
This is Go-optic.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Go-optic.com agent. This phone number is Go-optic.com's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-634-2020 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Go-optic.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Go-optic.com has 1 phone number. It's not always clear what is the best way to talk to Go-optic.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Go-optic.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Go-optic.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.