Florida Power & Light Customer Care on Twitter

Getting Florida Power & Light's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Florida Power & Light usually replies within 8 hours.
  • GetHuman site vistors rank this #3 out of 3 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Florida Power & Light instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Florida Power & Light

Confirmation of payment arrangement
I have received a bill out of the normal billing cycle (* weeks after receiving and pay...
Hi I need a copy of my bill from ******* and ******** to send it to my email...
I mistakenly sent to fp&l $**** intended to pay a credit card bill. My fp&l bill was pa...
I have solar power and am getting billed incorrectly. Sunova provides my service. I pay...
I need to speak with a representative I’ve been waiting for * hours and no one picks up
Wondering why my bill is so high, want a thorough explanation on it. There shouldn't be...
Power was disconnected. I paid my bill already. Found out you are asking for an additio...
My power was disconnected because I had forgotten to call to transfer service when movi...
Trying to get my balance and retrieve my account number
We need an evaluation regarding rerouting our service connect.
Electric Bill too high when building was closed on Oct *, **** due to a fire in elect...
Billing issues, emergency medical situations.

Florida Power & Light Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/insidefpl
Best hoursMon-Fri 7:30am-7:30pm EST
Right time to tweet them2:30pm
Expected reply tweet8
Issue turnaround time11
Rank (amongst all ways to contact)3
Legibility of messaging63%
Customer service rating50%
Customer votes6,815
Information last updatedTue Apr 09 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Florida Power & Light Customer Service through Twitter

Florida Power & Light is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Florida Power & Light will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Florida Power & Light your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Florida Power & Light that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Florida Power & Light's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Florida Power & Light

Of the 3 way(s) to get in touch with Florida Power & Light, customers like you claim that the best one is the 800-226-3545 option. From this page you can easily access all the possible contact information options for Florida Power & Light as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Florida Power & Light? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Florida Power & Light

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