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Dollhouse.com Customer FAQ

Top Answers & How-to Guides

What is Dollhouse.com's Phone Number?

The question we are asked most often is about how to talk to Dollhouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the dolls suitable for children?

No, the dolls on Dollhouse.com are not suitable for children. Our dolls are designed and manufactured specifically for adult collectors...
Ask any question you have about Dollhouse.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Dollhouse.com, simply browse our website and select the items you wish to purchase. Add them to your online shopping...

Product

What types of dolls do you sell?

At Dollhouse.com, we offer a wide range of dolls to cater to different preferences and interests. Our diverse collection includes fashion...

Can I customize the dolls?

Yes, you can customize our dolls! At Dollhouse.com, we believe in offering you a truly personalized experience. We understand that...

Payment

What payment methods do you accept?

At Dollhouse.com, we strive to make your shopping experience convenient and seamless. To provide you with utmost flexibility, we accept...

Returns

What is your return policy?

Our return policy at Dollhouse.com is designed to ensure your satisfaction with your purchase. If for any reason you are not completely...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Dollhouse.com, we understand that fashion has no boundaries, and we...

How long does shipping typically take?

At Dollhouse.com, our aim is to provide you with a seamless shopping experience from start to finish. The shipping time for your order Within the United States, our standard shipping option usually takes around 5-7 business days after the order has been processed. Please note that processing times may vary and can take up to 2 business days. Alternatively, if you need your items sooner, we offer expedited shipping options such as 2-day or overnight delivery. For international orders, shipping times can vary based on your location and customs clearance procedures. Generally, international orders may take anywhere from 7-21 business days for delivery. To ensure a smooth delivery process, we provide email notifications with tracking information so you can easily monitor the progress of your package. For more detailed information regarding shipping times or any other inquiries, please refer to our Shipping Policy or feel free to reach out to our customer service team....

Can I track my order?

Yes, you can easily track your order on Dollhouse.com. Once your order has been processed, a confirmation email will be sent to you...

What if my order arrives damaged?

If your order arrives damaged, we apologize for any inconvenience caused and are here to assist you promptly. At Dollhouse.com, we...

Promotions

Do you offer any discounts or promotions?

Yes, we frequently offer discounts and promotions on our products at Dollhouse.com. Our aim is to provide our customers with the best...

Safety

Are the dolls suitable for children?

No, the dolls on Dollhouse.com are not suitable for children. Our dolls are designed and manufactured specifically for adult collectors...

Help me with my Dollhouse.com customer service issue

Ask any question you have about Dollhouse.com customer service. We will do our best to get you answers right away.
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