Updated October 20, 2025

Dollhouse.com Customer FAQ

Recent Dollhouse.com Customer Questions

Help me with my Dollhouse.com customer service issue

Ordering and Shipping

How do I place an order?

To order from Dollhouse.com, visit their site and browse for items. Choose your desired products and add them to your cart....

What payment methods do you accept?

Dollhouse.com accepts various payment methods, including major credit cards and possibly PayPal for secure transactions....

Do you offer international shipping?

Dollhouse.com may provide international shipping, but the policies can depend on various factors such as destination, costs,...

How long does shipping typically take?

Shipping times from Dollhouse.com depend on the chosen method, destination, and processing times. Standard shipping usually...

Can I track my order?

Customers can track their orders through the confirmation email sent after purchase, which includes a tracking number and a...

What if my order arrives damaged?

If an order from Dollhouse.com arrives damaged, customers should examine both the item and packaging, photograph any damage,...

What types of dolls do you sell?

Dollhouse.com offers an extensive selection of dolls, including traditional porcelain and wooden dolls, trendy fashion dolls,...

Can I customize the dolls?

Dollhouse.com provides various dollhouse products and accessories, with opportunities for customization varying by item....

Are the dolls suitable for children?

Dollhouse.com provides a range of dolls that are generally appropriate for children, specifically from age three and up. It's...

Are there age recommendations for your dolls?

Dollhouse.com features dolls for various age groups, with younger children's dolls being safe and suitable for ages three and...

Can I request a specific doll that is not currently in stock?

Dollhouse.com generally does not allow requests for dolls that are out of stock. They frequently update their inventory, so it...

What materials are used in the dolls?

Dollhouse.com provides dolls crafted from various materials like wood, plastic, cloth, and resin. Each type has its unique...

What is your return policy?

Dollhouse.com offers a customer-friendly return policy, allowing returns within a certain period if items are unused and in...

Do you offer any discounts or promotions?

Dollhouse.com commonly provides a variety of discounts and promotions, including seasonal sales, clearance, and new product...

Do you provide assembly instructions for your dolls?

Dollhouse.com provides assembly instructions for many dolls and accessories, particularly for complex items like dollhouses....

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