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What is your return policy?

Asked 2 years ago
Dollhouse.com has a customer-friendly return policy designed to ensure satisfaction with purchases. Typically, if a customer is not completely happy with an item, they can return it within a specific timeframe from the date of delivery. The items must generally be in their original condition, including any packaging, and must not have been used or damaged. Some products, especially those that are custom-made or specially ordered, may have different return guidelines. It is important to keep in mind that certain restrictions could apply, so customers are encouraged to familiarize themselves with these details before making a purchase. Return shipping costs are typically the responsibility of the customer unless the return is due to an error or defect on the part of Dollhouse.com. When returning items, it is advisable to include a copy of the original order confirmation or packing slip to expedite the processing of the return. Furthermore, customers may want to check the current website for the latest updates on the return policy, as policies can change over time and may vary by product category. It is always beneficial to stay informed about the specific procedures and conditions to ensure a smooth return experience. The most accurate and detailed information regarding returns can usually be found on the website.
Answered Oct 20th 2025

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