Dollar Shave Club Customer Care on Twitter

Getting Dollar Shave Club's Attention on Twitter by GetHuman

@Ask_DSC
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~3:30pm
#1 of 2 contacts
6,731 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Dollar Shave Club

In my last shipment I requested a new handle because my previous one had broken. Now my...
My name is Joe Cooley of **** Wilshire Terr, Oklahoma City, OK ***** ***-***-**** and I...
stop auto ship * months change to every four months too much inventory now!
Cancelled my account over a year yet I have been charged over two months now, why?
I have an account with you that I would like to have put on hold for a period of * mont...
I do not know why I am being charged on my visa to the Dollar Shave Club. Did I order s...
Sorry, I misspelled words in my question. My husband does not need the cream you send...
My husband does not need the cleam you send with his blades. how much does it cost for...
My handle is broke, need another one. I also need to adjust my order and give a new p...
I ordered * new handles that don’t work with my blades
Was billed and shipped the same order twice. Please contact me as soon as possible...
Please contact me asap. My husband Henry Akins ( *****@***.com ) has passed away and I...
I'm trying to add more things to my first order my now order and not my November *th or...

Get help with my issue

Dollar Shave Club Twitter-based Customer Help - Stats

Twitter @ Handle@Ask_DSC
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them3:30pm
Expected reply tweet38
Issue turnaround time43
Rank (amongst all ways to contact)1
Legibility of messaging50%
Customer service rating59%
Customer votes6,731
Information last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Dollar Shave Club Customer Service through Twitter

Dollar Shave Club is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Dollar Shave Club will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Dollar Shave Club your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Dollar Shave Club that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Dollar Shave Club's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Dollar Shave Club

Of the 2 way(s) to get in touch with Dollar Shave Club, customers like you claim that the best one is the @Ask_DSC option. From this page you can easily access all the possible contact information options for Dollar Shave Club as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Dollar Shave Club? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Dollar Shave Club

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