A:Press 1 for English. Next, press 1 or 2, then wait on the line until transferred to a representative.You can also use our free service that can talk to Cuisinart for you and report back.
Q:
Does Cuisinart offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat-Sun 9am-5:30pm EST.The least busy day is Sunday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cuisinart below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cuisinart phone number to document the phone system.
Here is how our research team describes the way the Cuisinart phone system greets you: Check status, press 1. Product inquiries, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English. Next, press 1 or 2, then wait on the line until transferred to a representative.
Below are some clips we've found from Cuisinart's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling thank you for calling Cleasonart customer support.
For faster service, if you are calling about a product related issue, please have your model and serial number ready.
Press one for English."
Excerpt from a call with Cuisinart
Friday, January 26, 2024 6:34 PM
What are the hours and when should I call?
Cuisinart operates the call center for this 800-726-0190 phone number Mon-Fri 8am-10pm, Sat-Sun 9am-5:30pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 263 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cuisinart call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cuisinart phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cuisinart staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cuisinart is Sunday.The most busy day to call is Monday, which averages 490% more phone calls by comparison.Again, this is based on a sample of 263 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Cuisinart is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Cuisinart staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Cuisinart
If you have time to do a bit of reading before you call Cuisinart, we recommend you read over some of our problem-specific articles.
The Cuisinart warranty offers a comprehensive coverage for your purchased product. It includes a limited 3-year warranty period from the date of purchase. Within this timeframe, Cuisinart will repair or replace any defective parts or units free of charge, subject to the terms and conditions. This warranty covers manufacturer defects in materials and workmanship, ensuring that your product meets high-quality standards. Additionally, it applies only to the original purchaser and is non-transferable. It is important to note that the warranty does not cover any damages caused by misuse, accidents, or normal wear and tear. For warranty claims, customers are required to provide proof of purchase and contact Cuisinart's customer service for further assistance.
Yes, Cuisinart products are generally dishwasher safe. Most of their cookware, bakeware, and kitchen gadgets are designed to be dishwasher friendly. However, it is important to refer to the specific product's manual or packaging for instructions on dishwasher safety. While the majority of Cuisinart items are durable enough to withstand dishwasher cycles, some may have specific care instructions or be recommended for handwashing. Additionally, certain components, like the blades of food processors or blender jars, may require handwashing due to their sharp edges or delicate materials. To ensure the longevity of your Cuisinart product, it is advisable to follow the guidelines provided by the manufacturer for optimal care and maintenance.
The warranty period for Cuisinart products varies depending on the specific item. Most of our products come with a limited three-year warranty from the original date of purchase. However, certain products, such as some knives and non-electric kitchen tools, carry a limited lifetime warranty. Please refer to the product's user manual or packaging for detailed warranty information. It is also recommended to register your Cuisinart product online within 30 days of purchase to ensure prompt and efficient customer service. Our warranty covers defects in material or workmanship under normal household use, providing you with added peace of mind when using Cuisinart products.
Click the link above to get answers to just about any Cuisinart customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Cuisinart, and their purpose. Are any of these similar to the reason you are trying to call?
Request for blender replacement: "I need a replacement for the cracked blender bottom of my Power Blend six hundred blender."
- From a call lasting 14m 50s , Jul 16, 2024 1:42 PM
Dispute over tax charges: "I don't trust you now because you're charging me too much in tax."
- From a call lasting 4m 38s , Jul 12, 2024 2:03 PM
Cracked coffee machine jar: "The coffee jar is cracked inside after I turned on the Koji Mar coffee machine my son gave me as a gift."
- From a call lasting 26m 58s , Jul 5, 2024 12:52 PM
Replacement toaster inquiry: "Are they gonna send me the new toaster?"
- From a call lasting 7m 4s , Jul 3, 2024 3:47 PM
Ordering replacement control panel: "I need to order a replacement control panel for my Cuisinart pellet grill."
- From a call lasting 4m 10s , Jul 2, 2024 10:05 PM
Coffee maker issues: "My coffee maker is leaking and only brewing half a cup at a time."
- From a call lasting 15m 44s , Jun 20, 2024 10:05 PM
Warranty claim for coffee pot: "My coffee pot leaks and stops brewing halfway through, possibly a pump issue."
- From a call lasting 5m 30s , Jun 20, 2024 9:57 PM
Troubleshooting espresso machine: "The espresso part of it quit working, it just sends out clear water."
- From a call lasting 14m 17s , Jun 4, 2024 8:21 PM
More Cuisinart Customer Service Contacts
There are of course other ways to contact Cuisinart customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cuisinart will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Cuisinart customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cuisinart's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cuisinart agent. This phone number is Cuisinart's best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-726-0190 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Cuisinart first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Cuisinart has 2 phone numbers. It's not always clear what is the best way to talk to Cuisinart representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cuisinart. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cuisinart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.