Buckle.com Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Buckle.com?
A:Calling this Buckle.com number should go right to a real human being. You can also use our free service that can talk to Buckle.com for you and report back. Q:
Does Buckle.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat-Sun 8am-5pm CST. The least busy day is Friday, and the most busy day is Thursday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Buckle.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Buckle.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Buckle.com number should go right to a real human being
Below are some clips we've found from Buckle.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Buckle Guest Services. Your call may be monitored for training purposes.
Please listen closely as the following menu options have changed.
If you are calling to make a payment on your Buckle card, make changes to your Buckle card account, or have questions regarding your BuckleCard statement, please press one and you'll be transferred to Comenity Bank.
You are now being transferred to Comenity Bank."
Excerpt from a call with Buckle.com
Thursday, January 4, 2024 2:44 PM
The first phone menu
"Thank you for calling Buckle Guest Services. Your call may be monitored for training purposes.
Please listen closely as the following menu options have changed.
Thank you for calling BuckleGuest Services. Your call may be monitored for training purposes.
Please listen closely as the following menu options have changed.
Thank you for calling BuckleGuest Services. Your call may be monitored for training purposes.
Please listen closely as the following menu options have changed.
If you are calling to make a payment on your Buckle card, make changes to your Buckle card account, or have questions regarding your Buckle card statement, please press one, and you will be transferred to Comenity Bank.
Otherwise, press two, and you will be routed to the next available guest services representative."
Excerpt from a call with Buckle.com
Tuesday, February 27, 2024 11:02 PM
In fact, much of this information on this page is superfluous because this Buckle.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Buckle.com operates the call center for this 800-522-8090 phone number Mon-Fri 7am-9pm, Sat-Sun 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Buckle.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Buckle.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Buckle.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Buckle.com is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call Buckle.com
In summation, the best day to call Buckle.com is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Buckle.com staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Buckle.com Customer Service Contacts
There are of course other ways to contact Buckle.com customer service besides the phone. Below we list the best ones, by medium.
Buckle.com Customer Help Desk / Web Support
As a last, sometimes only, resort- Buckle.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Buckle.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Buckle.com agent. This phone number is Buckle.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-522-8090 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Buckle.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Buckle.com has 1 phone number. It's not always clear what is the best way to talk to Buckle.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Buckle.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Buckle.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.