How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Brinks Home Security phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "No", then hold for a representative.
Here is how our research team describes the way the Brinks Home Security phone system greets you: Thank you for calling brinks home. Are you calling about an account you have with us?
Below are some clips we've found from Brinks Home Security's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Brinks Home.
Are you calling about an account you have with us?
Product and
I didn't find this number in our records.
Let's try another way. Please say or enter a different ten digit phone number"
Excerpt from a call with Brinks Home Security
Sunday, March 24, 2024 5:11 PM
What are the hours and when should I call?
Brinks Home Security operates the call center for this 800-447-9239 phone number Mon-Sun 8am-8pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 134 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Brinks Home Security phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Brinks Home Security staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Brinks Home Security is Saturday.The most busy day to call is Wednesday, which averages 325% more phone calls by comparison.Again, this is based on a sample of 134 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Brinks Home Security is Tuesday.
Why call this Brinks Home Security number?
Below is a sample of recent calls to Brinks Home Security, and their purpose. Are any of these similar to the reason you are trying to call?
Billing discrepancy: "I've seen that you guys have debited my account for, like, five dollars more than it should have been last month and this month, and I'm not understanding why."
- From a call lasting 62m 46s , Feb 21, 2024 7:36 PM
Account verification assistance: "I just installed a security system an hour ago and called Brink's, but they have no record of me, need to verify my account."
- From a call lasting 15m 28s , Feb 6, 2024 9:30 PM
Account setup confirmation: "I'm just wondering if my account has been set up with you people."
- From a call lasting 2m 23s , Feb 6, 2024 9:27 PM
Alarm not going off: "I'm calling about the alarm not going off at one nine zero three East two hundred forty fifth Street."
- From a call lasting 4m 34s , Jan 14, 2024 9:21 AM
Requesting footage for court: "I have a court case and needed footage from my Ring camera to show what time I left my house on November second."
- From a call lasting 3m 11s , Jan 1, 2024 11:54 PM
Conclusion and closing notes
This is Brinks Home Security's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Brinks Home Security agent. This phone number is Brinks Home Security's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-447-9239 include Billing, Transfer Service, Cancel Service, Account Access, Service Setup and other customer service issues. Rather than trying to call Brinks Home Security first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Brinks Home Security has 1 phone number. It's not always clear what is the best way to talk to Brinks Home Security representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Brinks Home Security. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Brinks Home Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.