Blizzard Customer Care on Twitter

Getting Blizzard's Attention on Twitter by GetHuman
Customer Twitter Account
  • Somebody from Blizzard usually replies within 7 hours.
  • GetHuman site vistors rank this #1 out of 2 ways to reach them.
It's not easy to talk to a person at Blizzard. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Blizzard

So I’ve been playing on a trial account in wow for years, last month I decided to buy i...
Unrecognised charges*************DEB*'**-**-**********Blizzard Entertain...
Good afternoon,**The reason I contact Blizzard is as follows:**There was a terrible mis...
i can't log into any of my games, keep betting a swirling battlenet logo
I keep getting network failure the forums talk about it but I don’t know how dig into m...
I have took my card off of a account and the account is still taking money off of my card.
Hello! I've been trying to access my account for a couple of hours but I can't, it tell...
blizzard is telling me I no longer have an account, I was playing * nights ago, I got o...
World of Warcraft Transmog fuction is broken. The website is totally useless for repor...
I just want to play some Warzone and would like to add a number , why is this so hard
I moved from Xbox to pc and made a new battlenet account IlIlIIlIlDTV***** and bought...
I want to buy balance, but as soon as I try to buy it... Blizzard cancels my purchase...
Unable to login to Diablo * LOD.. Keep getting "You were disconnected from battle,net...

Blizzard Twitter-based Customer Help - Stats

Twitter @ Handle
Best hours24 hours, 7 days
Right time to tweet themN/A
Expected reply tweet7
Issue turnaround time7
Rank (amongst all ways to contact)1
Legibility of messagingN/A
Customer service ratingN/A
Customer votes2,863
Information last updatedThu Feb 29 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Blizzard Customer Service through Twitter

Blizzard is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Blizzard will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Blizzard your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Blizzard that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Blizzard's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Blizzard

Of the 2 way(s) to get in touch with Blizzard, customers like you claim that the best one is the @BlizzardCS option. From this page you can easily access all the possible contact information options for Blizzard as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Blizzard? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Blizzard

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