Blizzard Customer Care on Twitter

Getting Blizzard's Attention on Twitter by GetHuman

@BlizzardCS
Customer Twitter Account
Usually replies within: 7 hours
Best time to tweet: ~undefined
#3 of 4 contacts
2,863 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Blizzard

I need to remove my phone number from my blizzard account the authentication number I d...
Can i get call *** *** **** from a agent
I originally played in a sub account under my brother's account. I would like to take m...
I want to cancel my subscription to my battle.net account for payment of monthly subscr...
hello, i cant log in on my account bcs i need an authenticator and i dont have acces to...
I reached S rank in Starcraft Brood War: Remastered but I have not received the portrai...
I was banned unfairly for a name violation..still don't know what's wrong with my name...
I'm trying to recover my account
I entered the wrong CD key*cant access Diablo II
I don't have a game issue, I want to talk with someone about the possibility of having...
i cannot launch the game I've tried all your forum "help". error code BLZBNTBNA...
I was recently banned unfairly, for offenses I did not commit, and I received no kind o...
Authenticator is dead. Need a new one. Wish you would just answer the phone. I'm leg...

Get help with my issue

Blizzard Twitter-based Customer Help - Stats

Twitter @ Handle@BlizzardCS
Call-back availableNO
Best hoursMon-Fri 6am-9pm PST
Right time to tweet themN/A
Expected reply tweet7
Issue turnaround time10
Rank (amongst all ways to contact)3
Legibility of messagingN/A
Customer service ratingN/A
Customer votes2,863
Information last updatedFri May 20 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Blizzard Customer Service through Twitter

Blizzard is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Blizzard will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Blizzard your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Blizzard that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Blizzard's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Blizzard

Of the 4 way(s) to get in touch with Blizzard, customers like you claim that the best one is the billing@blizzard.com option. From this page you can easily access all the possible contact information options for Blizzard as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Blizzard? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Blizzard

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