Ascena Retail Group Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Ascena Retail Group?
A:Calling this Ascena Retail Group number should go right to a real human being. You can also use our free service that can talk to Ascena Retail Group for you and report back. Q:
Does Ascena Retail Group offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-8pm, Sat 9am-4pm EST. The least busy day is Tuesday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ascena Retail Group below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ascena Retail Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ascena Retail Group number should go right to a real human being
In fact, much of this information on this page is superfluous because this Ascena Retail Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Ascena Retail Group operates the call center for this 800-373-7722 phone number Mon-Fri 8:30am-8pm, Sat 9am-4pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ascena Retail Group call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ascena Retail Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ascena Retail Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ascena Retail Group is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call Ascena Retail Group
In summation, the best day to call Ascena Retail Group is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ascena Retail Group staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Ascena Retail Group
If you have time to do a bit of reading before you call Ascena Retail Group, we recommend you read over some of our problem-specific articles.
What is Ascena Retail Group?
Ascena Retail Group is a leading specialty retailer that encompasses several popular women's fashion brands. Headquartered in the United States, Ascena Retail Group operates a portfolio of brands including Ann Taylor, LOFT, Lou & Grey, Lane Bryant, Catherines, Justice, and Dressbarn. With a focus on providing high-quality and fashionable clothing for women of all sizes and ages, Ascena Retail Group caters to a wide range of customers. The company's brands offer a diverse range of products, including professional attire, casual wear, intimates, activewear, and accessories. Ascena Retail Group is committed to delivering excellent customer service, providing a personalized shopping experience, and embracing inclusivity and diversity in the fashion industry.
Where are the headquarters of Ascena Retail Group located?
The headquarters of Ascena Retail Group are located in Mahwah, New Jersey, USA. Situated in the northeastern part of the state, Mahwah is a suburban town known for its convenient proximity to New York City. Ascena Retail Group's headquarters can be found at 933 Macarthur Blvd, providing a centralized location for the company's operations. Mahwah offers a strategic advantage for Ascena Retail Group, with easy access to major transportation routes and a highly skilled workforce. The company's choice of Mahwah as its headquarters highlights its commitment to a well-connected and prosperous business environment, enabling efficient collaboration and growth within the industry.
What brands are part of Ascena Retail Group?
Ascena Retail Group is an inclusive and diverse fashion retailer that proudly houses several popular brands. The brands that are a part of Ascena Retail Group's family include Ann Taylor, LOFT, Ann Taylor Factory, LOFT Outlet, Catherine's, Justice, Lane Bryant, maurices, Dressbarn, and Lane Bryant Outlet. Each brand caters to different demographics and offers unique and fashionable products that cater to their customers' diverse tastes and preferences. Ascena Retail Group is committed to providing high-quality, stylish clothing and accessories that empower individuals to express their personal style and feel confident. With a range of brands under its umbrella, Ascena Retail Group aims to meet the fashion needs of women and girls of all sizes and ages, ensuring a truly inclusive and enjoyable shopping experience.
Top Ascena Retail Group customer service problems
Click the link above to get answers to just about any Ascena Retail Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Ascena Retail Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ascena Retail Group agent. This phone number is Ascena Retail Group's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-373-7722 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ascena Retail Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ascena Retail Group has 1 phone number. It's not always clear what is the best way to talk to Ascena Retail Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ascena Retail Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ascena Retail Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.