Toll-free · Mon-Fri 6am-10pm, Sat 7am-7pm, Sun 9am-7pm CST · For health insurance support · Medical provider, press 1. Questions about a medical claim, press 2. Underwriting questions, press 3. Premium payment or policy change questions, press 4. Drug card questions or issues, press 5. Cancel policy, press 6. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for American National Insurance Co. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this American National Insurance Co. phone number to document the phone system.
Here is how our research team describes the way the American National Insurance Co. phone system greets you: Life insurance policy, press 1. Annuity contract, press 2. Life or annuity claims, press 3. Health policies, press 4. Home or auto policies, press 5. Commercial ad policies, press 6. Questions about our website, press 7. For a list of our toll-free numbers, press 8.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-8.
Below are some clips we've found from American National Insurance Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling American National Turn Company.
Your call may be monitored and or recorded. By continuing, you can enter the company's monitoring and recording of your call."
Excerpt from a call with American National Insurance Co.
Tuesday, February 6, 2024 3:45 PM
The first phone menu
"Thank you for calling American National Insurance Company.
Your call may be monitored and or recorded.
By continuing, you consent to the company's monitoring and recording of your call.
For commercial ag policies, press six.
For questions regarding the website, press seven.
If you're calling about another matter and would like a list of our toll free numbers, please press eight.
If you're calling about a life insurance policy, please press one.
For annuity contracts, press two."
Excerpt from a call with American National Insurance Co.
Thursday, May 16, 2024 6:57 PM
What are the hours and when should I call?
American National Insurance Co. operates the call center for this 800-899-6806 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 183 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the American National Insurance Co. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American National Insurance Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American National Insurance Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American National Insurance Co. is Sunday.The most busy day to call is Tuesday, which averages 411% more phone calls by comparison.Again, this is based on a sample of 183 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
Calling American National Insurance is only productive if there's somebody on the other end to answer your phone call, as the automated system is completely useless in providing assistance.
The automated system seems to set up well in giving you assistance, as it takes you through a deep menu to provide information about yourself and the policy that you're looking for information about. Whether you provide much information depends on what answer you suggest.
If you select an auto or homeowner's insurance policy and nobody's available, you won't get a request for any information whatsoever. All that will happen is the system telling you that nobody is free to take your call at this time, and you can leave a message if you want. At that point, the system hangs up on you.
Trying to go for a life insurance policy brings a more detailed menu, but it still doesn't get you any assistance. If you go this route, the system will ask you to enter your birth date, presumably so that you can waste as little time as possible when speaking to a customer service representative.
After providing the information, the system took me to another area, which said that the office was not able to take my call and I would need to call back at another time. It then hung up, giving me no chance to leave a message or anything else.
Based on this, I'd still use the number, but I'd go in with concerns about whether it would be effective. If you can get someone on the phone, it seems like the system is set up to minimize wait times, but the lack of a guarantee that someone is there to help is off-putting. The automated system seems pointless, as it doesn't appear to do much to connect customers with a representative.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call American National Insurance Co.
If you have time to do a bit of reading before you call American National Insurance Co., we recommend you read over some of our problem-specific articles.
American National Insurance Co. offers a wide range of insurance coverage options to meet various needs. These include life insurance, health insurance, property and casualty insurance, and annuities. For life insurance, they provide term life, whole life, universal life, and indexed universal life policies. Health insurance options cover medical, dental, vision, and supplement plans. Property and casualty insurance covers auto, home, renters, and farm policies. In addition, American National offers annuities that can provide a steady income stream for retirement. With these diverse insurance offerings, American National Insurance Co. strives to protect individuals and families from financial risks and provide peace of mind across different aspects of life.
Click the link above to get answers to just about any American National Insurance Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to American National Insurance Co., and their purpose. Are any of these similar to the reason you are trying to call?
Locating local representatives: "Can you give me a list of representatives in the Cranberry, Pennsylvania area?"
- From a call lasting 10m 21s , May 16, 2024 6:57 PM
Making premium payment: "I just wanted to make the payment."
- From a call lasting 7m 49s , Mar 15, 2024 2:18 PM
Canceling wife's life insurance: "My wife turned seventy this year and we need to cancel her insurance policy with you."
- From a call lasting 8m 15s , Feb 13, 2024 4:18 PM
Inquiring about claim and rental insurance: "I wanted to speak to Hunter Ryan about my claim, dropping off my car for repairs, and understanding the rental car situation."
- From a call lasting 9m 37s , Feb 12, 2024 2:41 PM
Assistance with tax form: "I received a Form 1099 for my deceased mom from twelve years ago, with a gross distribution of two hundred and fifty dollars, where did the money go?"
- From a call lasting 15m 29s , Feb 6, 2024 3:45 PM
Information about why customers call American National Insurance Co. is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, American National Insurance Co. provides this option.
American National Insurance Co. Customer Email Addresses
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and American National Insurance Co. will reply our your email.
American National Insurance Co. Customer Help Desk / Web Support
As a last, sometimes only, resort- American National Insurance Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is American National Insurance Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American National Insurance Co. agent. This phone number is American National Insurance Co.'s best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-899-6806 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call American National Insurance Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, American National Insurance Co. has 3 phone numbers. It's not always clear what is the best way to talk to American National Insurance Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for American National Insurance Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American National Insurance Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
