Allstate Customer Care on Twitter

Getting Allstate's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~1:30pm
#5 of 7 contacts
409 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Allstate

I need new auto insurance cards
i can't get a phone number to call about getting new insurance cards
I need new issuance cards for my **** Toyota Sienna and my **** Mazda pickup
I need new insurance cards for my auto's, the **** Toyota Sienna and the **** Mazda d...
Cant access Allstate online
add a driver to my auto policy. ref case ********-V*H*S*
I need to talk to a representative. I have been calling customer service many times and...
I have a question about towing a vehicle* does allstate choose the destination where it...
Roadside assistance locked keys in my car need help asap
I never got my login information but i have insurance with yall
I need assistance reaching out to your affiliate company esurrance.*I was rearended on...
Cancel my policy I don't need it anymore

Get help with my issue

Allstate Twitter-based Customer Help - Stats

Twitter @ Handle@Allstate
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:30pm
Expected reply tweet3
Issue turnaround time7
Rank (amongst all ways to contact)5
Legibility of messaging70%
Customer service rating89%
Customer votes409
Information last updatedTue Nov 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Allstate Customer Service through Twitter

Allstate is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Allstate will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Allstate your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Allstate that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Allstate's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Allstate

Of the 7 way(s) to get in touch with Allstate, customers like you claim that the best one is the 800-255-7828 option. From this page you can easily access all the possible contact information options for Allstate as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Allstate? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Allstate

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