Alabama Department of Revenue Customer Service

Phone Number & Contact Info

Alabama Department of Revenue's Best Phone Number

334-242-1170
Calls Customer Service·Most popular Alabama Department of Revenue number
Q:

How do I talk to a live human at Alabama Department of Revenue?

A:Must choose an option 1-9.
Q:

Does Alabama Department of Revenue offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Alabama Department of Revenue phone number to document the phone system.
Here is how our research team describes the way the Alabama Department of Revenue phone system greets you: Individual income tax, press 1. Motor vehicle, press 2. Sales tax, press 3. Collection services, press 4. Alabama taxes, press 5. Corporate or past-due income tax, press 6. Employer withholding tax questions, press 7. Business or cannabis tax, press 8. Business and license tax, press 9.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-9.

What are the hours and when should I call?

Alabama Department of Revenue operates the call center for this 334-242-1170 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 423 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alabama Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alabama Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Alabama Department of Revenue is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 423 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Alabama Department of Revenue

In summation, the best day to call Alabama Department of Revenue is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alabama Department of Revenue staffs the call center well on Tuesday.

More Alabama Department of Revenue Customer Service Contacts

There are of course other ways to contact Alabama Department of Revenue customer service besides the phone. Below we list the best ones, by medium.

Alabama Department of Revenue Customer Help Desk / Web Support

revenue.alabama.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Alabama Department of Revenue customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Alabama Department of Revenue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alabama Department of Revenue agent. This phone number is Alabama Department of Revenue's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 334-242-1170 include and other customer service issues. Rather than trying to call Alabama Department of Revenue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alabama Department of Revenue has 1 phone number. It's not always clear what is the best way to talk to Alabama Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alabama Department of Revenue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alabama Department of Revenue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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