Oculus Rift Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Oculus Rift customer support.

Oculus Rift's Best Contact Information

Q:

How do I contact Oculus Rift customer service?

A:Oculus Rift does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Oculus Rift starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Oculus Rift offer 24 hour customer service?

A:Not by phone. But you can contact Oculus Rift 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Oculus Rift Customer Service

There are other ways to contact Oculus Rift customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.oculus.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Oculus Rift customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Oculus Rift?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Oculus Rift, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Oculus Rift?

Oculus Rift is a cutting-edge virtual reality (VR) system that revolutionizes the way we experience digital content. It is a high-end VR headset developed by Oculus VR that allows users to immerse themselves in a virtual world with stunning realism and precision. By tracking the user's head movements and providing stereoscopic 3D visuals, Oculus Rift creates an incredibly immersive and engaging experience. Whether for gaming, simulation, or interactive experiences, Oculus Rift transports users to new dimensions, making them feel truly present in the virtual environment. With its advanced technology and ergonomic design, Oculus Rift aims to deliver a seamless and comfortable experience, ensuring users can explore and interact with digital worlds like never before.

How does Oculus Rift work?

Oculus Rift works by using a combination of cutting-edge hardware and software technologies to create an immersive virtual reality experience. It consists of a headset comprising a high-resolution display, infrared sensors, and integrated headphones. The display provides a wide field of view, while the sensors track the user's movements and gestures in real-time for accurate positioning within the virtual environment. The included headphones deliver spatial audio, enhancing the sense of presence. Additionally, the Rift requires a powerful computer to render high-quality graphics and ensure smooth performance. By seamlessly integrating these components, the Oculus Rift can transport users into a digitally simulated world, allowing them to interact and explore their environment through natural movements, transforming their gaming, entertainment, and even educational experiences.

What accessories are included with Oculus Rift?

When you purchase the Oculus Rift, it comes bundled with several essential accessories to enhance your virtual reality experience. The package includes the following items: 1) The Oculus Rift headset itself, featuring integrated headphones for immersive audio. 2) Two Oculus Touch controllers that enable precise hand tracking and intuitive interactions within the virtual world. 3) A pair of sensors that track the position of the headset and controllers for accurate motion tracking. 4) An Xbox One wireless controller for seamless gaming compatibility with certain titles. 5) A remote control for easy navigation through menus and content selection. 6) A handy manual to guide you through the setup process and offer troubleshooting tips if needed. With these accessories, you'll have everything necessary to dive into the captivating realms of virtual reality with the Oculus Rift.

Top Oculus Rift customer problems and solutions

Click the link above to get answers to just about any Oculus Rift customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my Oculus Rift issue

Conclusion and closing notes

You came here to see Oculus Rift's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Oculus Rift agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Oculus Rift anyways and help you with your issue. Over the last 18 months, 3,588 customers like you have come in search of a phone number for Oculus Rift and helped us confirm they don't have one. Common reasons that people try to call Oculus Rift customer support department include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Oculus Rift first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Oculus Rift doesn't have any phone numbers. It's not always clear what is the best way to talk to Oculus Rift representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Oculus Rift Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Oculus Rift, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Oculus Rift customers like yourself.

GetHuman does not provide call center services or customer support operations for Oculus Rift. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oculus Rift. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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