XGear Customer Service

Phone Number & Contact Info

XGear's Best Phone Number

Calls Customer Service·Most popular XGear number

How do I talk to a live human at XGear?

A:Just call the number.

Does XGear offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this XGear phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just call the number.

What are the hours and when should I call?

XGear operates the call center for this 949-429-2109 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 11 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this XGear phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like XGear staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call XGear is Friday. The most busy day to call is Monday. Again, this is based on a sample of 11 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call XGear

In summation, the best day to call XGear is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that XGear staffs the call center well on Friday.

Why Customers Call XGear

If you have time to do a bit of reading before you call XGear, we recommend you read over some of our problem-specific articles.

What is XGear?

XGear is a reputable brand specializing in high-quality outdoor gear. Our products are designed for adventurous individuals who seek reliable equipment and exceptional performance in outdoor activities. From camping and hiking to water sports and cycling, XGear offers a diverse range of gear and accessories to enhance your outdoor experiences. Our commitment to excellence is reflected in the innovative design, durability, and functionality of our products. Whether it's robust tents, comfortable sleeping gear, lightweight backpacks, or reliable sports equipment, XGear is dedicated to providing outdoor enthusiasts with the tools they need to pursue their passions and create unforgettable moments in nature. Join us in exploring the great outdoors with the dependable and trusted gear from XGear.

Do XGear products come with a warranty?

Yes, all XGear products come with a warranty. We are committed to providing reliable and high-quality gear to our customers. Each product is backed by a standard warranty that covers any manufacturing defects or faults. This warranty ensures that our customers receive the best value for their money and can have peace of mind when purchasing any XGear product. In the rare event that you experience an issue with your gear, simply contact our customer service team, and they will assist you in addressing the problem. We believe in the durability and performance of our products, and our warranty is a testament to our commitment to customer satisfaction.

Where can I purchase XGear products?

XGear products can be purchased through various channels. Firstly, you can visit our official website at www.xgear.com and directly purchase the desired items online. Our website offers a user-friendly interface, detailed product descriptions, and a secure payment gateway. Additionally, XGear products are available at authorized retail stores across the country. To find the nearest retailer, you can use our store locator feature on the website, which will provide you with a list of authorized sellers in your area. Furthermore, XGear products are also available on leading e-commerce platforms such as Amazon and eBay, making it convenient for customers to purchase them online. With multiple purchasing options, XGear ensures accessibility and convenience for customers to acquire our high-quality products.

Top XGear customer service problems

Click the link above to get answers to just about any XGear customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More XGear Customer Service Contacts

There are of course other ways to contact XGear customer service besides the phone. Below we list the best ones, by medium.

XGear Customer Email Addresses

cs1@xgearlive.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and XGear will reply our your email.

Conclusion and closing notes

This is XGear's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a XGear agent. This phone number is XGear's best phone number because 66 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 949-429-2109 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call XGear first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, XGear has 1 phone number. It's not always clear what is the best way to talk to XGear representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for XGear. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like XGear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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