Wyoming Division of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Info

Wyoming Division of Motor Vehicles (DMV/RMV)'s Best Phone Number

307-777-4375
Calls Customer Service·Most popular Wyoming Division of Motor Vehicles (DMV/RMV) number
Q:

How do I talk to a live human at Wyoming Division of Motor Vehicles (DMV/RMV)?

A:Press 1.
Q:

Does Wyoming Division of Motor Vehicles (DMV/RMV) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Wyoming Division of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Wyoming Division of Motor Vehicles (DMV/RMV) phone system greets you: Thank you for calling "Me to Put My Transportation" in Cheyenne. Please select from the following menu: For questions about current road closures, press 1. For all driver's license, CDL, handicap placards, or ignition interlock questions, press 2. For specialty plates, IRP, or other motor vehicle questions, press 4. For overweight and oversize loads, press 5. For commercial carrier inquiries, press 6. For accounts payable, press 7.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Wyoming Division of Motor Vehicles (DMV/RMV) operates the call center for this 307-777-4375 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 12,284 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wyoming Division of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wyoming Division of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wyoming Division of Motor Vehicles (DMV/RMV) is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 12,284 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Wyoming Division of Motor Vehicles (DMV/RMV)

In summation, the best day to call Wyoming Division of Motor Vehicles (DMV/RMV) is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Wyoming Division of Motor Vehicles (DMV/RMV) number, but it is also the day with the shortest hold times.

Calling this Wyoming Division of Motor Vehicles (DMV/RMV) Customer Number

When you call the Wyoming Division of Motor Vehicles, you're directed to a fairly extensive menu that's designed to offer automated answers to FAQs and personalized assistance to people with more complicated queries.

However, the menu doesn't always direct you exactly where it says it's going to take you. When you call the main menu, one of the first things it says is that you can press pound for road closures, a helpful thing to have in a state that often gets severe winter weather. But when you hit pound, the menu takes you to an operator instead of the promised list of road closures.

I found the operator to be quite pleasant. Although she wasn't able to answer my question on her own, she directed me to the section where I could receive help. The driver's services menu offers four distinct sections of help, with an automated list of information attached to each one. WyDOT's menu repeats automatically, without being asked to hit a button to hear the message a second time. However, the menu doesn't give you an opportunity to ask questions if you're following a specific line of questioning, instead only cycling through the information attached to your initial question.

To get a live person on the phone, you need to wait to hear the number labeled, "For all other questions". An e-mail is provided to send your questions if you don't want to wait for someone to answer your call, but I was able to reach a representative within five rings.

When I did reach a representative, I received a pleasant greeting and was asked how he could help. I explained I'd recently relocated to Wyoming and wanted to know how long I had until I needed to get a new driver's license in the state. He told me that while the state would prefer I get a new Wyoming license as soon as possible, I could wait up to a year's time or until my out-of-state driver's license expired, whichever was earlier.

He further explained that I would not need to bring my birth certificate, as the star on my existing license confirmed my ID was Real ID compliant. Because of that, I'd only need to bring my license and two forms of proof of address for my Wyoming residence. I inquired how much the cost would be, and he told me that a basic driver's license would cost $45.

Overall, I found the menu mostly helpful, but it was a little hard to hear at times. When I was able to hear it properly, I found the menu information useful. Luckily, I had no issues hearing the customer service team, so that issue seems to be with the automated system. I thought the customer service team was polite, helpful and professional, and I would feel comfortable speaking to them if I ever need help from the Wyoming DMV again.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why Customers Call Wyoming Division of Motor Vehicles (DMV/RMV)

If you have time to do a bit of reading before you call Wyoming Division of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.

Can I change my address online?

Yes, you can change your address online through the website of Wyoming Division of Motor Vehicles (DMV/RMV). The online address change service is convenient and efficient. Simply visit the DMV/RMV website, locate the address change section, and follow the step-by-step instructions. You will need to provide your driver's license or identification card number, your full name, date of birth, and new address. Additionally, a small fee may be required for processing the address change. Once your request is submitted and processed, you will receive a confirmation email or letter confirming the update. Online address changes offer a convenient and time-saving alternative to visiting a DMV/RMV office in person.

Can I renew my vehicle registration online?

Yes, you can effortlessly renew your vehicle registration online through the Wyoming Division of Motor Vehicles (DMV/RMV). With our convenient online services, you can renew your vehicle registration from the comfort of your own home. Simply visit our website and follow the intuitive steps provided. You will need to provide some essential information, including your vehicle's registration number and payment details. Once you've completed the online renewal process, you will receive a temporary registration that can be printed and used until your new registration arrives in the mail. Renewing your vehicle registration online not only saves you time, but it's also secure and efficient. Don't worry about visiting a physical office, as the online option is designed to make the process as smooth as possible.

Top Wyoming Division of Motor Vehicles (DMV/RMV) customer service problems

Click the link above to get answers to just about any Wyoming Division of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Wyoming Division of Motor Vehicles (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Wyoming Division of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Wyoming Division of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support

dot.state.wy.us - Customer Service
Online customer service support
As a last, sometimes only, resort- Wyoming Division of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Wyoming Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wyoming Division of Motor Vehicles (DMV/RMV) agent. This phone number is Wyoming Division of Motor Vehicles (DMV/RMV)'s best phone number because 73,705 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 307-777-4375 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Wyoming Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wyoming Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Wyoming Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wyoming Division of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wyoming Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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