WordPress.com Phone Number

Call WordPress.com customer service faster with GetHuman

For Customer Service
BETTER: Tell us why you're calling. GetHuman walks you through to resolution with our best tools & follow-up!
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I can no loger log into my account.
Hello-*I'm waiting for the epp code and still don't have it. I have gone through the s...
I have lost my authenticator and also i dont have my recovery code. Pease help me to ac...
Hi, my Gravatar account was made in ****, although this account is deleted, since then...
user name and password takes me to a old account*can't get in to the current website
I can no longer log into my account. It's under *****@***.com.
i forgot my password . i never got email message . it think i put wrong email . my user...
I sought advice through a website Dr Colin Holloway - Low Dose Neltrexone and after and...
The card on which I always renew my subscription was lost and I had to get a new card...
Hi there,*I have a website built on WordPress, all my images on my site have a code in...
This is Hamilton Priday at *****@***.com I was just notified that my website (essentia...
having trouble logging in to my website and I need to update it to the most recent PHP...
Hi,*I am Seema Shukla & I create an free account here but i do not want to work here st...
i have not used my blog*site for years. i just tried to log in to redesign and edit but...
I am needing to cancel my WordPress. It was a mistake
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on WordPress.com's Phone-Based Customer Care

WordPress.com is an online publishing platform that allows users to publish websites and blogs using WordPress. Both free and paid plans are available to users. It should be noted that WordPress.com does not offer phone-based customer support to any of its users. Furthermore, a free plan does not provide any level of direct customer service, although users will have access to a knowledge base and community forum for asking questions. WordPress.com customer support is available to users with paid plans and is provided via email or live chat.

Why Do People Contact Wordpress.com Customer Support?

People contact WordPress.com customer support for a range of reasons, including:

Technical support and troubleshooting

Starting, changing and canceling plans

Billing issues

Questions about products and services

Assistance with creating websites (this is for users of the more expensive plans)

Best Practices for Contacting Wordpress.com Customer Service

There are several things that you can do to help ensure that your request for customer service is handled quickly and professionally:

First, follow the instructions provided on the WordPress.com website. Keep in mind that your level of customer service varies according to the plan that you have. For example, if you have one of the more expensive plans, you will receive 24 seven live chat customer support. Lower cost paid plans only provide live chat support Monday through Friday.

Have all relevant documentation on hand before submitting your request. This may include screenshots, copies of order confirmations, account statements, billing statements mere credit card company or other details that are relevant to your case.

If you are live chatting for technical support, be near your computer or device so that you can troubleshoot along with the customer service representative.

How do Consumers Feel About Contacting Wordpress.com Customer Service?

Many consumers are unhappy with the fact that WordPress.com does not offer customer service to everybody who uses the service. In addition, many are also upset that they cannot receive phone-based customer service as they prefer to work with a real human in real-time. Still, the companies live chat customer service has a good reputation and email customer service is also available.

What Kind of Issues can Wordpress.com Customer Service Representative Resolve?

Customer service representatives can resolve many issues, including helping you to start, change or cancel your service, researching billing questions, and providing extensive technical support and troubleshooting services. If you are in need of upgraded service, a customer service representative can walk you through your options and help you select a plan.

What Can't Be Resolved by Contacting Wordpress.com Customer Service?

If WordPress.com is incompatible with your computer or device, a customer service representative may be able to provide suggestions and workarounds, but ultimately you will have to take responsibility for the situation. In such cases, you may need to work with the manufacturer of your device or computer, or may need to purchase additional equipment that is compatible with WordPress.com.

What Should You Do If You Have an Unsuccessful Communication with Wordpress.com?

If you end your conversation with a WordPress representative and are unhappy because you feel that your questions were not answered or your problem was not resolved, don't give up. You may still have options.

First, review the chat transcript from your conversation with customer service. You may be able to identify an area of misunderstanding or miscommunication that contributed to the failure of your session.

Second, contact WordPress.com again. Explain that you were unhappy with the response that you received and that you would like to resolve the issue. The next customer service representative to whom you speak may have more training or experience and be in a better position to understand and resolve your case.

Another option is to get in touch via email. Sometimes using a different communication method can do the trick and help you to resolve your case.

Another option is to visit the WordPress.com forum and talk to the experienced users they are. They may be able to provide suggestions.

WordPress.com's Best Toll-Free/800 Customer Phone Number

You came here to see WordPress.com's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a WordPress.com agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact WordPress.com anyways and help you with your issue. Over the last 18 months, 4,050 customers like you have come in search of a phone number for WordPress.com and helped us confirm they don't have one. Common reasons that people try to call WordPress.com customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call WordPress.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web or chat. Unfortunately, right now WordPress.com doesn't have any phone numbers. It's not always clear what is the best way to talk to WordPress.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting WordPress.com - by phone or otherwise

While WordPress.com does not have a toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via support@wordpress.com for Customer Service. If you think this information is inaccurate or know of other ways to contact WordPress.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for WordPress.com.

How GetHuman Helps If WordPress.com Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for WordPress.com, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Metro PCS Phone Number page. Or our AT&T U-Verse Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from WordPress.com customers like yourself.

What is GetHuman's Relationship to WordPress.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WordPress.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

WordPress.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All WordPress.com contacts
WordPress.com Live Chat
WordPress.com Email SupportBEST
WordPress.com Help Desk
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!