Wirefly Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Wirefly customer support.

Wirefly's Best Contact Information


How do I contact Wirefly customer service?

A:Wirefly does not have a customer service phone number, but you can contact them through email or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Wirefly offer 24 hour customer service?

A:Not by phone. But you can contact Wirefly 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Wirefly Customer Service

There are other ways to contact Wirefly customer service besides the phone. Below we list them by medium, from most to least popular.

Wirefly Customer Email Addresses

onlinesupport@wirefly.com - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Wirefly will reply our your email.

Customer Help Desk / Web Support

wirefly.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Wirefly customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Wirefly?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Wirefly, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Wirefly?

Wirefly is a trusted online retailer and comparison website that specializes in wireless products and services. As an authorized dealer for major carriers, including Verizon, AT&T, and Sprint, Wirefly offers a wide range of smartphones, tablets, accessories, and wireless plans. With a mission to simplify the complex process of choosing a wireless plan or device, Wirefly provides detailed product descriptions, customer reviews, and side-by-side comparisons to help consumers make informed decisions. Offering exclusive deals, discounts, and promotions, Wirefly ensures customers get the best value for their money. With an easy-to-navigate website, secure online shopping experience, and reliable customer support, Wirefly aims to be the go-to destination for all wireless needs.

Are there any discounts or promotions available on Wirefly?

Yes, Wirefly offers various discounts and promotions to help customers save on their purchases. These deals can include discounted prices on smartphones, tablets, and accessories, as well as deals on wireless plans from major carriers. Customers can frequently find special limited-time offers, such as buy one get one free deals, discounted rates on monthly plans, and gift card rewards with eligible purchases. Additionally, Wirefly often provides exclusive online promotions and coupon codes that can be applied at checkout for additional savings. It is recommended to regularly check the Wirefly website or sign up for their newsletter to stay up to date on the latest discounts and promotions available.

What are the requirements to purchase a phone through Wirefly?

To purchase a phone through Wirefly, there are a few requirements. First, you must be a U.S. citizen or legal resident with a valid Social Security number. Second, you need to be at least 18 years old and have a valid photo ID. Additionally, you must have a valid credit card or a debit card with a Visa or Mastercard logo for payment. Also, a good credit standing is required, so if you have a poor credit history, you may need to explore alternative options. Finally, you will need to provide a shipping address within the United States. By meeting these requirements, you can easily purchase a phone from Wirefly and take advantage of their competitive prices and reliable service.

Top Wirefly customer problems and solutions

Click the link above to get answers to just about any Wirefly customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Wirefly's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Wirefly agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Wirefly anyways and help you with your issue. Over the last 18 months, 96 customers like you have come in search of a phone number for Wirefly and helped us confirm they don't have one. Common reasons that people try to call Wirefly customer support department include and other customer service issues. Rather than trying to call Wirefly first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now Wirefly doesn't have any phone numbers. It's not always clear what is the best way to talk to Wirefly representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Wirefly Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Wirefly, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Wirefly customers like yourself.

GetHuman does not provide call center services or customer support operations for Wirefly. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wirefly. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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