Wenger NA Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Wenger NA?
Q:
Does Wenger NA offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Wenger NA below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Wenger NA phone number to document the phone system.
Here is how our research team describes the way the Wenger NA phone system greets you: Support with our website, press 1. Questions about repairs, press 2. Swiss Army knives or cutlery, press 3. Watches or travel gear, press 4. For the operator, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 for Operator.
What are the hours and when should I call?
Wenger NA operates the call center for this 800-267-3577 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 34 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Wenger NA call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wenger NA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wenger NA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wenger NA is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 34 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Wenger NA
In summation, the best day to call Wenger NA is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wenger NA staffs the call center well on Wednesday.
Why Customers Call Wenger NA
If you have time to do a bit of reading before you call Wenger NA, we recommend you read over some of our problem-specific articles.
What is Wenger NA?
Wenger NA is the North American branch of Wenger Corporation, a global leader in providing innovative solutions to enhance performance spaces. With a rich history dating back to 1946, Wenger NA specializes in the design and manufacturing of high-quality products for music and theatrical performance venues. They offer a wide range of products, including music stands, instrument storage solutions, acoustical shells, portable stages, and audience seating. Wenger NA takes pride in their commitment to craftsmanship, functionality, and superior customer service. Their products are trusted by music educators, professionals, and facility managers to create optimal performance environments. Whether for a school, concert hall, theater, or any other performance space, Wenger NA is dedicated to providing exceptional products that enhance sound, performance, and the overall experience for artists and audiences alike.
Where is Wenger NA located?
Wenger NA is conveniently located in Owatonna, Minnesota. Owatonna is situated in southern Minnesota, approximately one hour south of Minneapolis. The address for Wenger NA is 555 Park Drive, Owatonna, MN 55060. This location offers easy access to major transportation routes, making it convenient for customers to visit or reach the facility. Additionally, being located in Owatonna provides Wenger NA with a prime location in the heart of the United States, facilitating efficient distribution and prompt service to customers across North America. Whether you are a local customer or from out of town, Wenger NA's location in Owatonna ensures accessibility for all.
What products does Wenger NA offer?
Wenger NA offers a wide range of high-quality products that cater to various needs. Our product lineup includes backpacks, laptop bags, messenger bags, travel bags, and duffel bags, designed to meet the demands of everyday commute or extensive travel. We also provide a selection of authentic Swiss Army knives, renowned for their precision, durability, and versatility. Our collection extends to watches, offering both classic and contemporary designs that combine style and functionality. Additionally, Wenger NA offers outdoor gear such as camping equipment, tents, sleeping bags, and outdoor apparel, guaranteeing exceptional performance and reliability in the wilderness. With our commitment to excellence and innovation, Wenger NA ensures that customers have access to top-notch products for their everyday adventures.
Top Wenger NA customer service problems
Click the link above to get answers to just about any Wenger NA customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Wenger NA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wenger NA agent. This phone number is Wenger NA's best phone number because 204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-267-3577 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Wenger NA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Wenger NA has 1 phone number. It's not always clear what is the best way to talk to Wenger NA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wenger NA. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wenger NA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.