WebMD Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access WebMD customer support.

How do I contact WebMD customer service?

A:WebMD does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact WebMD starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does WebMD offer 24 hour customer service?

A:Not by phone. But you can contact WebMD 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact WebMD Customer Service

There are other ways to contact WebMD customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

customercare.webmd.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- WebMD customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with WebMD?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with WebMD, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is WebMD?

WebMD is a trusted online platform that offers comprehensive health information and resources to empower individuals to make informed decisions about their well-being. It serves as a valuable tool for patients, caregivers, and healthcare professionals alike. WebMD provides a vast database with thousands of articles, expert-authored content, and medical references covering a wide range of topics, including symptoms, conditions, treatments, medications, and preventive measures. The platform also features interactive tools, such as symptom checkers, medication trackers, and a community forum, allowing users to engage and share experiences. WebMD strives to deliver up-to-date and reliable information, helping users understand health-related issues, promoting self-care, and encouraging open discussions with medical professionals to optimize healthcare outcomes.

What are the benefits of creating a WebMD account?

Creating a WebMD account offers several benefits for users. Firstly, it provides personalized health information based on individual needs and preferences. Users can access articles, videos, and other resources tailored to their specific health concerns or interests. Additionally, having an account allows for saving and organizing relevant content for later reference. Another advantage is the ability to track and manage personal health information, such as medications, allergies, and medical history, all in one convenient location. Users can also set reminders for appointments and medication schedules, leading to improved adherence to treatment plans. Furthermore, a WebMD account enables engagement with a supportive community, offering opportunities for discussions, sharing experiences, and seeking advice from experts and fellow users. Overall, creating a WebMD account enhances health awareness, empowers self-care, and fosters a sense of community.

Can I trust the information on WebMD?

Yes, you can trust the information on WebMD. As a reliable and reputable source, WebMD ensures that their content is accurate, up-to-date, and reviewed by medical experts. Their articles are based on extensive research from reputable sources, including medical journals, physician-reviewed content, and recognized health organizations. Additionally, the website follows strict editorial guidelines to ensure the information is clear, unbiased, and trustworthy. WebMD also discloses potential conflicts of interest and sources of funding, further enhancing transparency. However, it's important to remember that WebMD's content is intended for informational purposes only and should not replace professional medical advice. Consulting with a healthcare provider is always recommended for personalized guidance and care.

Top WebMD customer problems and solutions

Click the link above to get answers to just about any WebMD customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see WebMD's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a WebMD agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact WebMD anyways and help you with your issue. Over the last 18 months, 1,008 customers like you have come in search of a phone number for WebMD and helped us confirm they don't have one. Common reasons that people try to call WebMD customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call WebMD first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now WebMD doesn't have any phone numbers. It's not always clear what is the best way to talk to WebMD representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If WebMD Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for WebMD, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from WebMD customers like yourself.

GetHuman does not provide call center services or customer support operations for WebMD. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like WebMD. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare WebMD Customer Service

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