Wachovia Dealer Services Customer Service

Phone Number & Contact Info

Wachovia Dealer Services's Best Phone Number

800-289-8004
Toll-free·Calls Customer Service·Most popular Wachovia Dealer Services number
Q:

How do I talk to a live human at Wachovia Dealer Services?

A:Must either enter your account # or Social Security #.
Q:

Does Wachovia Dealer Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Wachovia Dealer Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must either enter your account # or Social Security #.
Here is how our research team describes the way the Wachovia Dealer Services phone system greets you: Wells Fargo - To inquire using your account number, press 1. To inquire using your social security number or tax ID number, press 2.
Below are some clips we've found from Wachovia Dealer Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Wells Fargo. For online information regarding your Wells Fargo auto account, please visit our website at wells fargo dot com. To continue in English, press one. This call may be monitored or recorded. If you would like to receive written communication from Wells Fargo Auto in an alternative format in compliance with the Americans with Disabilities Act. In order for us to better assist you, please have your account number, Social Security number, or tax identification number available. To inquire using your account number, press one. To inquire using your Social Security number or tax identification number, press two. In order for us to better assist you, please have your account number, Social Security number, or text identification number available."
Excerpt from a call with Wachovia Dealer Services
Friday, February 23, 2024 11:28 PM

They may ask you to enter information with the dial pad

"Welcome to Wells Fargo. For online information regarding your Wells Fargo auto account, please visit our website at wells fargo dot com. To continue in English, press one. This call may be monitored or recorded. If you would like to receive written communications from Wells Fargo Auto in an alternative format in compliance with the Americans with Disabilities Act. In order for us to better assist you, please have your account number, Social Security number, or tax identification number available.
To inquire using your account number, press one. To inquire using your Social Security number or tax identification number, press two.
Please enter your Social Security number or tax identification number."
Excerpt from a call with Wachovia Dealer Services
Wednesday, May 29, 2024 2:10 PM

What are the hours and when should I call?

Wachovia Dealer Services operates the call center for this 800-289-8004 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 144 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wachovia Dealer Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wachovia Dealer Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wachovia Dealer Services is Sunday. The most busy day to call is Thursday, which averages 850% more phone calls by comparison. Again, this is based on a sample of 144 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Wachovia Dealer Services

In summation, the best day to call Wachovia Dealer Services is Wednesday.

Why Customers Call Wachovia Dealer Services

If you have time to do a bit of reading before you call Wachovia Dealer Services, we recommend you read over some of our problem-specific articles.

How Do I Get a Lien Release from Wachovia Dealer Services?

If you want to get a lien release from Wachovia Dealer Services, you have to complete your payments. When you do, Wachovia will mail you a letter. They will release the title to your car within 10 days. However, the release of your title may start earlier under specified conditions.

Top Wachovia Dealer Services customer service problems

Click the link above to get answers to just about any Wachovia Dealer Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Wachovia Dealer Services, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting proof of loan payoff: "I need to see about some kind of proof that that vehicle was paid off because it has unfortunately been totaled, and the title still lists you guys as lienholder on it."
- From a call lasting 9m 25s , May 29, 2024 2:10 PM
Requesting new pink slip: "I have registered my vehicle in the state of Idaho, and I would like they have requested that you send a new pink slip to them."
- From a call lasting 18m 22s , Apr 10, 2024 4:41 PM
Requesting lien release: "I'm calling about getting a lien release for my car from Wachovia dealer services."
- From a call lasting 13m 12s , Mar 26, 2024 3:52 PM
Clarifying lien on vehicle: "Years ago, I bought a 2006 Grand Prix that is paid off, but there seems to be a lien on it now."
- From a call lasting 5m 28s , Feb 28, 2024 5:14 PM
Inquiring about vehicle title: "I sent the title to the DMV but they said Wachovia Dealer Services still shows a lien on the vehicle."
- From a call lasting 5m 2s , Feb 23, 2024 11:28 PM
Missing lien release request: "I need to know if the lien release request was handled and sent out, because I haven't heard anything back."
- From a call lasting 4m 11s , Feb 21, 2024 6:43 PM

More Wachovia Dealer Services Customer Service Contacts

There are of course other ways to contact Wachovia Dealer Services customer service besides the phone. Below we list the best ones, by medium.

Wachovia Dealer Services Customer Help Desk / Web Support

As a last, sometimes only, resort- Wachovia Dealer Services customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Wachovia Dealer Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wachovia Dealer Services agent. This phone number is Wachovia Dealer Services's best phone number because 4,626 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-8004 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Wachovia Dealer Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wachovia Dealer Services has 1 phone number. It's not always clear what is the best way to talk to Wachovia Dealer Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wachovia Dealer Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wachovia Dealer Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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