Vitamix Customer Service

Phone Number & Contact Info

Vitamix's Best Phone Number

Toll-free·Calls Customer Service·Most popular Vitamix number

How do I talk to a live human at Vitamix?

A:Press #1, then 0

Does Vitamix offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vitamix phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press #1, then 0
Below are some clips we've found from Vitamix's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Vitamix.
Please listen carefully as our menu options have changed. For household product sales and customer service, press one.
For commercial product sales and service, press two."
Excerpt from a call with Vitamix
Wednesday, March 27, 2024 3:48 PM

What are the hours and when should I call?

Vitamix operates the call center for this 800-848-2649 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 180 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vitamix phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vitamix staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vitamix is Friday. The most busy day to call is Monday. Again, this is based on a sample of 180 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Vitamix

In summation, the best day to call Vitamix is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vitamix staffs the call center well on Friday.

Why Customers Call Vitamix

If you have time to do a bit of reading before you call Vitamix, we recommend you read over some of our problem-specific articles.

What is the warranty for Vitamix blenders?

The warranty for Vitamix blenders varies depending on the model, as each has a different warranty period. However, most Vitamix blenders come with a standard warranty of 5 to 10 years. This warranty covers the blender against any defects in materials or workmanship, allowing for repairs or replacements during the warranty period. The warranty is valid only for the original purchaser and requires the blender to be used for household purposes. Commercial use and normal wear and tear are not covered. To make a warranty claim, customers usually need to provide the blender's serial number and proof of purchase. Vitamix also offers optional extended warranties for further coverage.

Are Vitamix blenders dishwasher safe?

Yes, Vitamix blenders are dishwasher safe. The containers, lids, and blades of most Vitamix models are designed to be easily washed in the dishwasher. However, it is recommended to check the specific model's user manual for any restrictions or precautions. While the dishwasher can effectively clean these components, it is suggested to use the blender's self-cleaning mode first to remove any residue. Additionally, the motor base of the blender should never be submerged in water or placed in the dishwasher. Instead, it can be wiped clean with a damp cloth. Overall, Vitamix blenders offer the convenience of dishwasher-safe components, making cleaning up after blending hassle-free.

What is the maximum capacity of a Vitamix blender?

The maximum capacity of a Vitamix blender varies depending on the specific model. However, most of our blenders have a standard maximum capacity of 64 ounces (1.9 liters). This size allows for ample servings of soups, smoothies, or other recipes. Some models also come with a smaller container option for personal-sized blends, typically around 32 ounces (0.9 liters). Regardless of the size, all Vitamix blenders are designed to handle large batches with ease, while ensuring consistent results. So whether you are preparing a meal for yourself or a group, our blenders offer sufficient capacity to accommodate your needs.

Top Vitamix customer service problems

Click the link above to get answers to just about any Vitamix customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Vitamix's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vitamix agent. This phone number is Vitamix's best phone number because 1,080 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-848-2649 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Vitamix first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Vitamix has 1 phone number. It's not always clear what is the best way to talk to Vitamix representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vitamix. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vitamix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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