Vermont Country Store Customer Service

Phone Number & Contact Info

Vermont Country Store's Best Phone Number

802-776-5730
Calls Customer Service·Most popular Vermont Country Store number
Q:

How do I talk to a live human at Vermont Country Store?

A:Calling this Vermont Country Store number should go right to a real human being.
Q:

Does Vermont Country Store offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-midnight EST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vermont Country Store phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Vermont Country Store number should go right to a real human being
In fact, much of this information on this page is superfluous because this Vermont Country Store phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Vermont Country Store operates the call center for this 802-776-5730 phone number Mon-Fri 7am-midnight ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 350 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vermont Country Store phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vermont Country Store staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vermont Country Store is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 350 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Vermont Country Store

In summation, the best day to call Vermont Country Store is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vermont Country Store staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Vermont Country Store

If you have time to do a bit of reading before you call Vermont Country Store, we recommend you read over some of our problem-specific articles.

What is the return policy for Vermont Country Store?

The return policy for Vermont Country Store allows customers to return any unsatisfactory item within 100 days of purchase for a full refund or exchange. There are no time limits for returning defective merchandise. The store recommends using the prepaid return label provided with the original order for convenience and ease of return. If the label is not available, customers can contact the customer service team to obtain a new one. Refunds are processed promptly, usually within 14 days of receiving the returned item. The refund amount will be credited back to the original payment method. It's important to note that items purchased from the clearance section are final sale and not eligible for return, unless they are defective.

Are there any job openings at The Vermont Country Store?

Yes, The Vermont Country Store periodically has job openings across various departments. We believe in fostering a thriving work environment and are dedicated to providing quality employment opportunities. From retail sales associates to customer service representatives, and positions in shipping, marketing, and more, our dynamic team ensures exceptional customer experiences. If you have a passion for delivering outstanding service and embody our values of integrity, respect, and honesty, we encourage you to check our careers page regularly. Available positions will be advertised there along with detailed job descriptions and application instructions. We look forward to welcoming motivated individuals who are excited to contribute to our longstanding tradition of serving customers with timeless products and genuine care.

Top Vermont Country Store customer service problems

Click the link above to get answers to just about any Vermont Country Store customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Vermont Country Store Customer Service Contacts

There are of course other ways to contact Vermont Country Store customer service besides the phone. Below we list the best ones, by medium.

Vermont Country Store Customer Service Live Chat

vermontcountrystore.com - Customer Service
Click "Live Help" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Vermont Country Store provides this option.

Conclusion and closing notes

This is Vermont Country Store's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vermont Country Store agent. This phone number is Vermont Country Store's best phone number because 2,097 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 802-776-5730 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Vermont Country Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Vermont Country Store has 1 phone number. It's not always clear what is the best way to talk to Vermont Country Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vermont Country Store. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vermont Country Store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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