Verizon Wireless Prepaid New Wireless Customers Phone Number

800-538-2686
Toll-free·Calls New Wireless Customers·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Press 1
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 14 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #4 most popular Verizon Wireless Prepaid phone number out of 4. Click below to go back to the main customer service number and other contact information:
Verizon Wireless Prepaid's main customer service phone number

More Verizon Wireless Prepaid Customer Phone Numbers

888-294-6804 - Prepaid Customer Service
Main phone number · Toll-free · Just wait ·
*22898 - Activation
Only from a Verizon Wireless Prepaid phone · Press 1 for activation (even if you need Customer Service). This gets you through to a helpful person in no time. ·
*611 - Customer Service
Only from a Verizon Wireless Prepaid phone · Option 4, then 5, then 4 and enter your 4 digit Pre Pay ID ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Verizon Wireless Prepaid phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Verizon Wireless Prepaid operates the call center for this 800-538-2686 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 20,497 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Wireless Prepaid phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Wireless Prepaid staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Verizon Wireless Prepaid is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 20,497 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Verizon Wireless Prepaid is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Verizon Wireless Prepaid number, but it is also the day with the shortest hold times.
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