Verizon Billing New Wireless Customers Phone Number

+1 800-538-2686
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Verizon Billing phone number (it's ranked #5). Most customers call 888-438-3467 for support: Click here for best option

Other customers got on the phone recently because:

I believe there is an error with the billing. The line was disconnected within few days...
I cancelled my service on **-**-****. The bill at that time was $**.**...*Now it has ju...
MMMMMMMY bILL IS wRONG*********************my bill is Wrong?? has the charge for Defect...
I just need an explanation for extra charges that have been incurred AFTER I cancelled...
I didn’t use all of my data. The first month I had *.** unused data and it was carried...
I put payment information into your first form and do not know if my bill has been pai...
Pay phone bill that is past due.
Only $** for Dec*** Jan onward for ** gb*** dec always my due date
I was promised my bill date wouldn't change from the **th of month* We are military*I w...
I am the primary account holder for this account and I need a transfer PIN number for t...
I got a text that there was a problem processing the payment for this account and I'm t...
i had gotten my service switched over to pre paid almost a month ago and it didn’t work...
I am on automatic withdraw. *I had a message from Verizon that said PAY YOUR BILL NOW...
Trying to order a new phone and unable to sign documents

Help me with my issue

Verizon Billing New Wireless Customers Phone Number +1 800-538-2686 - Info & Statistics

Phone number to dial+1 800-538-2686
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Wireless Customers
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 1
Average wait16
Current wait25
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or chat or web
Quality of communication85%
Quality of help54%
Customer votes7,830
Best phone number888-438-3467
Information last updatedThu Jan 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Billing's +1 800-538-2686 New Wireless Customers Number

This Verizon Billing phone number is ranked #5 out of 5 because 35,532 Verizon Billing customers tried our tools and information and gave us feedback after they called. The reason customers call +1 800-538-2686 is to reach the Verizon Billing New Wireless Customers department for problems like Lower My Bill, Change Services, Setup Service, Billing question or issues, Overcharges on My Account. As far as we can tell, Verizon Billing has call center locations in New York or California or Montana and you can call during their open hours Mon-Fri 9am-5pm EST. Verizon Billing has 5 phone numbers and 7 different ways to get customer help. We've compiled information about +1 800-538-2686 and ways to call or contact Verizon Billing with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon Billing

Calling Verizon Billing at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Billing New Wireless Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon Billing's New Wireless Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon Billing in General

While +1 800-538-2686 is Verizon Billing's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-438-3467 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon Billing help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 54% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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