Utility Warehouse Customer Service

Phone Number & Contact Info

Utility Warehouse's Best Phone Number

0844 815 7777
Calls Customer Service·Most popular Utility Warehouse number

How do I talk to a live human at Utility Warehouse?

A:Press 4

Does Utility Warehouse offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5:30pm, Sat 9am-4:30pm EST. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

Utility Warehouse Customer Phone Numbers

Customer Service

9am-5pm EST · Do not press any buttons when asked a human will answer to help you from the energy department ·

Customer Service

0800 131 3000
Mon-Fri 9am-5:30pm, Sat 9am-4:30pm EST · Press 4 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Utility Warehouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4

What are the hours and when should I call?

Utility Warehouse operates the call center for this 0844 815 7777 phone number Mon-Fri 9am-5:30pm, Sat 9am-4:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 60 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Utility Warehouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Utility Warehouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Utility Warehouse is Monday. The most busy day to call is Friday. Again, this is based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Utility Warehouse

In summation, the best day to call Utility Warehouse is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Utility Warehouse staffs the call center well on Monday.

Why Customers Call Utility Warehouse

If you have time to do a bit of reading before you call Utility Warehouse, we recommend you read over some of our problem-specific articles.

What is Utility Warehouse?

Utility Warehouse is a leading energy and telecoms provider in the UK. It offers a range of services, including gas, electricity, broadband, mobile phones, and home insurance, all bundled together on a single monthly bill. The company operates as a discount club, allowing customers to benefit from savings on their everyday household bills. Utility Warehouse stands out for its exceptional customer service and competitive prices, consistently ranked as one of the UK's top energy providers. By consolidating all essential services into one package, Utility Warehouse aims to simplify customers' lives, ensuring they receive great value and convenience. With a commitment to sustainability, the company also offers green energy options to support eco-conscious consumers. Ultimately, Utility Warehouse is a trusted provider that strives to make crucial household services more cost-effective and hassle-free.

What services does Utility Warehouse offer?

Utility Warehouse offers a range of essential services to meet your household needs. As a leading multi-utility provider in the UK, we offer a comprehensive package that includes gas, electricity, broadband, mobile, and home insurance. By bundling these services together, customers can conveniently manage their utilities and benefit from potential cost savings. Our gas and electricity services ensure reliable supply, competitive tariffs, and outstanding customer service. With our broadband, customers can enjoy high-speed internet at home, while our mobile service provides excellent coverage and affordable plans. Additionally, our home insurance covers properties and belongings, providing peace of mind. With Utility Warehouse, customers can simplify their bills, save money, and experience the convenience of having multiple essential services in one place.

Are there any discounts or promotions available for Utility Warehouse services?

Yes, Utility Warehouse offers various discounts and promotions for its services. They regularly introduce special deals and incentives, serving both new and existing members. These promotions may include reduced rates, discounted packages, or exclusive offers on energy, broadband, mobile, home insurance, and more. By bundling these services together, members can enjoy further savings and convenience. Utility Warehouse also rewards loyal customers with additional benefits such as cashback on shopping and discounts from partner retailers. They prioritize delivering the best value for money to help households effectively manage their essential services. Therefore, customers can take advantage of the numerous discounts and promotions available to benefit from cost savings and enhance their overall experience with Utility Warehouse.

Top Utility Warehouse customer service problems

Click the link above to get answers to just about any Utility Warehouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Utility Warehouse Customer Service Contacts

There are of course other ways to contact Utility Warehouse customer service besides the phone. Below we list the best ones, by medium.

Utility Warehouse Customer Help Desk / Web Support

utilitywarehouse.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Utility Warehouse customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Utility Warehouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Utility Warehouse agent. This phone number is Utility Warehouse's best phone number because 360 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 815 7777 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Utility Warehouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Utility Warehouse has 3 phone numbers. It's not always clear what is the best way to talk to Utility Warehouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Utility Warehouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Utility Warehouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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