Current Wait: 16 mins (10m avg)
Hours: Mon-Fri 8am-5pm EST; best time to call: 8:45am
Get to a live person fastest: Press 3 then wait
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your US Dept. of Education - Loans issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!