US Customs and Border Protection Phone Number

Call US Customs and Border Protection customer service faster with GetHuman

  • Calls US Customs and Border Protection's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 8:30am-5pm EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live US Customs and Border Protection agent: Direct to a human

Reasons customers like you called recently

I have not received my gift card yet.
Dear Officer,**I am contacting you to request a Traveler Authorization Document for my...
I need help with coming to the United States with a EAD and valid visa but no stamping...
I have a package stuck at customs
I have a package stuck in customs. The tracking number is CG*********TW. I want to know...
I would like to know the requirements for importing unmanufactured tobacco into the Uni...
They are holding a package and I am hoping to get it released
I have a ATM card from a bank in London sent to the United States to my address US Cust...
The website will not let me schedule my interview at the Atlanta Airport. It does not s...
Hi! I'm the beneficiary of an i-*** application, which was just approved. I have a spec...
I have questions about my Sentri renewal. I think I completed the wrong application, an...

US Customs and Border Protection Customer Phone Number 877-227-5511 - Stats

Phone number to dial877-227-5511
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-5pm EST
Best time to dial10:15am
Average wait3 minutes
Current wait3 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication71%
Quality of help88%
Customer votes501
Information last updatedTue Feb 13 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

US Customs and Border Protection's Best Toll-Free/800 Customer Phone Number

This is US Customs and Border Protection's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Customs and Border Protection agent. This phone number is US Customs and Border Protection's Best Phone Number because 6,390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-5511 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Customs and Border Protection first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, US Customs and Border Protection has 2 phone numbers. It's not always clear what is the best way to talk to US Customs and Border Protection representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting US Customs and Border Protection - by phone or otherwise

While 877-227-5511 is US Customs and Border Protection's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other US Customs and Border Protection customers, is by calling their 800-232-5378 phone number for their Report Suspicious Activity department. Besides calling, the next favorite option for customers looking for help is via 800-232-5378 for Report Suspicious Activity. If you think this information is inaccurate or know of other ways to contact US Customs and Border Protection please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for US Customs and Border Protection.

What is GetHuman's Relationship to US Customs and Border Protection?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Customs and Border Protection. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Report Suspicious Activity800-232-5378

Beyond the Phone Number

There are other ways to get in touch with US Customs and Border Protection, including their website / help desk. Visit our US Customs and Border Protection Customer Service page for more information.
US Customs and Border Protection Customer Service

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