US Customs and Border Protection Phone Number

Calling US Customs and Border Protection customer service faster by GetHuman

+1 800-232-5378
Customer service
Current Wait: 8 mins (2m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 3:45pm
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Reasons customers like you called recently

Stimulus check has not arrived
Entry into the US from Mexico by an EU citizen (after ** days not in restricted countri...
I've tried to use your "Ask Us A Question" feature on CBP website but I think it is dis...
I'm a Canadian citizen, but own property in Florida. I would like to return to Florida...
I need to determine if a Spanish national, departing the US for Miami on a cruise to Ca...
issues for a Spanish national re-entering the US from a cruise after departing from the...
Is us allowing ir* category visas to enter USA?
when crossing the boarder I get send in to check point all the time they said my name i...
Parcel on hold due to no yellow tag at jfk owner of parcel on rig at sea and not allowe...
Parcel on hold by us customs at jfk owner of parcel st sea on rig w no access to monies...
Can an American enter Canada now?
I want to find out if I have a trunk*box from Afghanistan from Sergeant Marion William...
We want to go back to Vietnam for essential things such as selling our possessions and...
I am working in us on a l* visa . my name is Peter bird , I am a British citizen and tr...
I have a dental crown that I planned to have inserted in Nogales Mex on Friday the **th...
See more recent reasons for calling

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Customer Number +1 800-232-5378 - by the Numbers

Phone number to dial+1 800-232-5378
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 5
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication88%
Quality of help76%
Customer votes257
Information last updatedSun Aug 02 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

US Customs and Border Protection's Best Toll-Free/800 Customer Phone Number

This is US Customs and Border Protection's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Customs and Border Protection agent. This phone number is US Customs and Border Protection's Best Phone Number because 6,390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 800-232-5378 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Customs and Border Protection we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, US Customs and Border Protection has 1 phone number. It's not always clear what is the best way to talk to US Customs and Border Protection representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting US Customs and Border Protection - by phone or otherwise

While +1 800-232-5378 is US Customs and Border Protection's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other US Customs and Border Protection customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact US Customs and Border Protection please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for US Customs and Border Protection.

What is GetHuman's Relationship to US Customs and Border Protection?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Customs and Border Protection. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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