US Customs and Border Protection Phone Number

Calling US Customs and Border Protection customer service faster by GetHuman

+1 800-232-5378
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 5

Reasons customers like you called recently

I received a voice mail from someone claiming to be the US Border Patrol, saying there...
I have a vehicle that was previously from California. And I made the vehicle a Mexican...
I have a questions regarding my passport and returning to the USA
I am trying to understand why my international US inbound package has been in customs s...
I am trying to login to my global entry but I don't have my known traveler number.
my girlfriend is being held at the Canadian customs in at Montreal airport. she went to...
I'm from Quebec City (Canada) and I have a house in Cape Coral, Florida. Every year, my...
Looking for a package
Need to talk to a a CBP officer about importing a vehicle
Can European citizens (with ESTA) enter the US after ** days of not being in a restrict...
Can EU citizens with ESTA enter the US after not having been in a restricted country fo...
Can European citizens (with ESTA) enter the US after not having been in a restricted co...
Can European citizens (with ESTA) enter the US after have not been in restricted countr...
I want to make a private flight into the US and need to know the requirements
My package was seized by us customs. And I would like to know why.
See more recent reasons for calling

Help me with my issue

Customer Number +1 800-232-5378 - by the Numbers

Phone number to dial+1 800-232-5378
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9am
Navigate phone maze to a humanPress 5
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication87%
Quality of help75%
Customer votes258
Information last updatedSun Jun 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

US Customs and Border Protection's Best Toll-Free/800 Customer Phone Number

This is US Customs and Border Protection's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Customs and Border Protection agent. This phone number is US Customs and Border Protection's Best Phone Number because 6,390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 800-232-5378 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Customs and Border Protection first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, US Customs and Border Protection has 1 phone number. It's not always clear what is the best way to talk to US Customs and Border Protection representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting US Customs and Border Protection - by phone or otherwise

While +1 800-232-5378 is US Customs and Border Protection's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact US Customs and Border Protection please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for US Customs and Border Protection.

What is GetHuman's Relationship to US Customs and Border Protection?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Customs and Border Protection. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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