TruGreen Customer Service

Phone Number & Contact Info

TruGreen's Best Phone Number

Toll-free·Calls Sign Up For Service·Most popular TruGreen numberCall now

How do I talk to a live human at TruGreen?

A:Press 1.

Does TruGreen offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this TruGreen phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

TruGreen operates the call center for this 866-202-7415 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 97 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TruGreen phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TruGreen staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TruGreen is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 97 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call TruGreen

In summation, the best day to call TruGreen is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TruGreen staffs the call center well on Monday.

Why Customers Call TruGreen

If you have time to do a bit of reading before you call TruGreen, we recommend you read over some of our problem-specific articles.

What is TruGreen's cancellation policy?

TruGreen's cancellation policy allows customers to cancel their services at any time without incurring any penalties or fees. We understand that circumstances may change, and we respect our customers' right to make that decision. To cancel your TruGreen service, simply reach out to our customer care team via phone or email. We strive to provide exceptional customer service, and we will promptly process your cancellation request. Please note that if you have pre-paid for any services, we will issue a refund for any unused portion of your payment. At TruGreen, we aim to ensure our customers' satisfaction, and we are always ready to assist with any concerns or inquiries regarding our cancellation policy.

What services does TruGreen offer?

TruGreen offers a comprehensive range of services to meet all of your lawn care and maintenance needs. Our services include lawn fertilization, weed control, pest control, aeration, overseeding, tree and shrub care, and disease control. Our trained professionals utilize advanced techniques and top-quality products to ensure your lawn stays healthy, vibrant, and free from weeds and pests. We provide tailored treatment plans based on your lawn's specific needs and offer seasonal services to address different challenges throughout the year. With TruGreen, you can enjoy a lush, green lawn that enhances your property's beauty and creates a welcoming outdoor space for your family to enjoy.

How does TruGreen pricing work?

TruGreen pricing is based on the specific needs and size of your lawn. Our pricing structure is tailored to provide you with the best value for our services. We offer a range of comprehensive lawn care plans designed to address various issues like weeds, pests, and lawn health. The cost of each plan is determined by the square footage of your lawn and the specific services included. Our knowledgeable team will assess your lawn's condition during a free consultation, allowing us to provide a personalized quote. TruGreen's transparent pricing ensures you pay only for the services you require, with no hidden fees or unexpected charges. Our goal is to provide top-quality lawn care at a competitive price, giving you a beautiful and healthy lawn to enjoy all year round.

Top TruGreen customer service problems

Click the link above to get answers to just about any TruGreen customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More TruGreen Customer Service Contacts

There are of course other ways to contact TruGreen customer service besides the phone. Below we list the best ones, by medium.

TruGreen Customer Help Desk / Web Support

trugreen.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- TruGreen customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is TruGreen's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TruGreen agent. This phone number is TruGreen's best phone number because 582 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-202-7415 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call TruGreen first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TruGreen has 1 phone number. It's not always clear what is the best way to talk to TruGreen representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for TruGreen. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TruGreen. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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